Front Desk Receptionist

Who we are:

One to One Health is a growing healthcare company dedicated to improving the lives of the over 100,000 patients we support. By partnering with employers to provide coordinated and patient-centered care we improve the health and wellness of our patients while reducing costs. Our offerings include direct primary care, wellness, and mental health. Our clients include school systems, manufacturers, and large universities. One to One Health was founded by a primary care physician as an attempt to improve the delivery of health care. The new CEO is a former consultant that is building a team to expand the original vision of “Do Good. Help Others.”

About the role:

One to One Health is seeking a friendly, compassionate, and organized Front Desk Receptionist to join our healthcare team. The Receptionist will be responsible for aiding our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.

ESSENTIAL RESPONSIBILITIES:

• Greet patients, vendors, and other visitors to our wellness center
• Answer patient questions and provide assistance when necessary
• Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
• Utilize our medical office software to schedule new and follow-up appointments for our patients
• Register new patients and update necessary records
• Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
• Maintain spreadsheets and confidentiality of all patient records
• Ensure that the waiting room environment remains quiet, calm, and welcoming. Wipe down high traffic areas
• Uphold the positive reputation of our wellness center by always treating visitors in a friendly, welcoming, and compassionate manner

REQUIREMENTS AND QUALIFICATIONS:

• High school diploma or equivalent
• 2+ years of experience working as an administrative assistant or in a relevant role
• Health care experience preferred
• Experience with the following desired: EMR system, Microsoft applications: Excel, Word, Email, etc.
• Friendly, energetic, and compassionate disposition
• Excellent organizational and time management skills
• Strong interpersonal communication skills
• Dedication to maintaining the confidentiality of all patient records

Job Type: Full-time

One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Ability to Relocate:

• Chattanooga, TN: Relocate before starting work (Required)

Work Location: In person