Front Desk Office Assistant

Currently United Home Health has an exciting opportunity to add a Full-Time Front Desk Office Assistant to our Manteca Home Health team!

Compensation: $17- $21/hour DOE!

About Us:

At United Home Health, we believe in fostering a fun, engaging, and supportive work environment. We are a family-oriented company committed to the well-being of both our clients and our team members.

Responsibilities/essential functions:

The person in this position must be able to perform the following essential job functions with or without reasonable accommodation.

• Managing multi-line phone system for staff and patients
• Receive paperwork to and from staff members in a professional and courteous manner.
• Maintain tracking of electronic clinical and field staff notes, physician orders, etc.
• Work with department representatives as necessary to facilitate and expedite the efficient flow of information, and to resolve routine administrative problems.
• Demonstrate competence in computer programs, such as home health software, MS Word, and Excel, as well as the ability to use standard office equipment.
• Input and retrieve alphabetical and numerical information in prescribed format, using knowledge of computer software packages.
• Extract and release information according to specified criteria and in strict compliance with established policies, procedures and/or regulations. Answer questions from client departments and others onspecific data as requested and prepare reports.
• Ensure strict confidentiality of client records according to Policy and Procedures.
• Demonstrate ability to communicate effectively, both orally and in writing.
• Knowledge of computer data entry systems, protocols, and procedures.
• Knowledge of relevant policies, procedures, and regulations pertaining to the release of confidential information.
• Interact with other staff members to resolve problems and inquiries.
• Assist with tasks in other departments, medical records, intake, clinical management
• Other office duties as requested.

Requirements:

Qualifications/Educational Requirements:

• High school diploma or GED with experience related to the duties and responsibilities specified
• Knowledge of MS Office programs, especially Excel
• Know how to use FedEx, USPS, UPS, etc.
• Answer multi-line phones in a polite and helpful manner
• A willingness to assist in any department as needed
• Multi-line phone system experience required
• Medical receptionist experience preferred
• Understanding of medical terminology preferred
• Must have excellent attendance

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation

Physical Elements

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, to enable the employee to communicate effectively.
• Sufficient vision or other powers of observation, with or without reasonable accommodation, to enable the employee to review a wide variety of materials in electronic or hard copy form.
• Sufficient manual dexterity, with or without reasonable accommodation, to enable the employee to operate a personal computer, telephone, and other related equipment.
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, to enable the employee to safely lift, move, or maneuver whatever may be necessary to successfully perform the duties of their position.
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, to enable the employee to efficiently function in a general office environment; and
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, enable the employee to efficiently function in a general office environment, with frequent travel to various field sites.

The above list reflects the essential functions and other job functions considered necessary of the job identified, and shall not be construed as a detailed description of all work requirements that may be inherent in the job, or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of responsibilities and job duties.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person