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Form of workJob Description
This is a Customer service/ Retail Sales Job.
Base pay is $16.50, with bonuses ranging from $18-22/per hr
Open availability and full-time (five days) are preferred. At least three days with open avalibility is needed.
Morning shift is 7:30am -2pm
Evening Shift is 2pm - 8:30pm
Saturday and Sunday 7:30am - 4:15pm
We are looking for a few Guest Service Associates to join our growing team to deliver exceptional, personalized services to our guests. To be successful in this role, you must be customer service-oriented, sales driven, enjoy working with people, and love to have fun when you come to work!
Join our fantastic culture with unlimited potential to grow in a rewarding industry!
We are a family-run business and value work-life balance; we provide excellent pay and benefits, great working culture, and advancement opportunities with our multi-unit network!
Role
The role of a Guest Service Associate (GSA) is to represent European Wax Center professionally and consistently while upholding the company's core values. The Guest Service Associate is the first and last impression of the guest's entire experience, so it is important always to maintain a cheerful and positive attitude. Please note that this is a sales position.
Duties and Responsibilities:
Responsible for selling wax passes.
Responsible for all opening and closing procedures of the center.
Responsible for managing the Reservation Book, guest requests, and associate availability.
Responsible for maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochures and card holders.
Responsible for maintaining and exceeding center and individual goals.
Responsible for center cleanliness
Knowledge and Skill Requirements:
Open availability to work opening, closing, and weekend shifts.
Prior Sales experience and ability to interact and sell to guests.
Ability to use and operate software-based point of sale system.
A positive, friendly, upbeat, and personable demeanor.
An ability to work independently with limited supervision.
A professional appearance at all times.
Benefits/Compensation:
$200 Employer contribution toward Medical Insurance
401(k) Retirement program with employer match with a 4% match
Team outings, Incentives, A positive, family-oriented culture
Discounts on Products and Services
Performance-based Bonuses
Paid sick time (24 hours a year) and Vacation hours (40 hours a year).
We Train you!
Base pay of $16.50
Bonuses earned average about $400-1500 month.
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