JOB DESCRIPTION:
The support team serves as the primary marketing contact between top advisors and their firms to ensure these sophisticated practices are maximizing available marketing resources and experiences to engage consumers and grow their businesses. Work closely with career distribution, cross-discipline marketing partners, and creative agencies to ensure projects are well-organized, successfully executed, and meet consumer, practice, and company expectations.
Roles & Responsibilities:
- Support financial advisors by assisting in facilitating the material updates of field websites
- Manage email inbox(es) to address tactical marketing questions from advisors and firms
- Front door management of 300+ custom websites
- Maintain tracking and reporting needed to manage open issues, feedback and escalations
- Manage internal and field documentation on program policies, processes and guidelines
- Project work as assigned
Education & Experience:
- Bachelor’s degree in Marketing, Business, or related field
- Minimum 1-3 years of experience in marketing
- Financial services or experience in regulated industries preferred
Knowledge, Skills & Abilities:
- Strong understanding of marketing concepts and the role of marketing in supporting the sales cycle, positioning products, and increasing awareness
- Exceptional written and oral communication skills, and ability to speak on a professional level with field representatives in a variety of settings
- Exceptional attention to detail required
- Ability to juggle multiple demanding tasks simultaneously and with accuracy
- Ability to use deductive reasoning to come to conclusions
- Ability to process information from multiple tools/sources to guide action
- Strong organizational skills; able to handle competing demands and work under tight deadlines with short timeframes
- Ability to have fun at work
TECHNICAL SKILLS:
Must-Have:
- Ability to juggle multiple demanding tasks simultaneously and with accuracy close
- Exceptional written and oral communication skills, and ability to speak on a professional level with field representatives in a variety of settings
- Strong organizational skills; able to handle competing demands and work under tight deadlines with short timeframes
Nice To Have:
- Ability to use deductive reasoning to come to conclusions
- Knowledge of Excel, Outlook, and Zendesk
Job Type: Contract
Salary: $25.00 - $27.00 per hour
Schedule:
- 8 hour shift
Experience:
- Marketing: 1 year (Preferred)
Work Location: Remote