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Form of workJob Description
Company Overview: High-end boutique appliance and home remodeling firm that caters to home builders and developers (residential & commercial) throughout Westchester & Fairfield County offering top of the line luxury home appliances and outdoor products. In addition to our strong business ethos, we pride ourselves on the quality and longevity of our customer relationships.
We are seeking a Front Desk Coordinator to join our growing high-end appliance company, providing employees with a friendly, professional office setting. Most of our team with our firm anywhere from 5-15+ years, where we work hard, play hard, with a great work-life balance. For the right candidate, we will consider new graduates!
- Position: Front Desk Coordinator
- Location: Stamford, CT
- Schedule: Monday – Friday / 8a – 5p
- Salary: $40k - $53k / $20.00 - $25.00+ per hr. (DOE)
COMPANY OVERVIEW:: High-end boutique appliance and home remodeling firm that caters to home builders and developers (residential & commercial) throughout Westchester & Fairfield County offering top of the line luxury home appliances and outdoor products. In addition to our strong business ethos, we pride ourselves on the quality and longevity of our customer relationships.
OVERVIEW OF SKILLS & RESPONSIBILITIES:
- High level of hospitality management, coordinating incoming purchases, outgoing products, and will cross functionally work with the accounting dept.
- Correspond with new vendors and or clients, generating purchase orders, and processes invoices to support operations.
- Assist with budgetary tracking, monitoring, and expense reporting.
- Assists with preparing and maintaining capital assets for showroom and capital improvement projects.
- Maintains relationship with the professional contractors supporting the team with product installers, cabinet makers, maintenance members.
- Oversight and communications with vendor to maintain daily calendar of showroom programming/events.
- Acquires quotes and bids from vendors.
- Interface with and schedule showroom maintenance vendors and repair teams.
- Answering main office phone line, routing calls to the proper department/person & dictating notes.
- Professional demeanor, reliable, excellent communication, and organizational skills.
- Provide administrative support for events held at the showroom and collaborates with the showroom team.
- Assist with the oversight of the showroom purchasing and inventory, order replacement supplies.
- Follow ups via phone and email communications, as well as updates.
- Answer phone inquiries and schedule appointments for new clients.
- Provide information to callers; find appropriate resources to help answer caller’s questions and requests.
- Enters contact & visit details for visitors in database.
- Creates reports monthly for showroom management.
- Shares updated database with corporate e-Marketing team.
- May be asked to handle consumer, designer, builder, appointments, walk-ins, and training guests, when needed.
- Demonstrates product functionality and features & benefits to promote the selection of Bosch, Miele, Viking, La Cornue, Thermador and Gaggenau products to name a few.
- Assists with a variety of reporting.
QUALIFICATIONS
- High School Diploma (Required) / Associates or Bachelor’s (Preferred, but not required)
- Must demonstrate good judgment and discretion when exposed to confidential information
- Occasional evening or weekend events may require unusual hours
- Excellent interpersonal skills
- Excellent computer skills and aptitude to learn applications, as needed
- Excellent organizational and budget management skills
- Team player and the ability to work with others
- Ability to multi-task
- Ability to maintain organized, accurate and complete records
- Excellent communication and presentation skills
- Close attention to detail
- Excellent math and basic accounting skills
- Time management skills
