Front Desk Coordinator

Customer-facing, full-time role at Walton Family Whole Health & Fitness in Bentonville, AR.

Front Desk Coordinator, Bentonville, AR

Full-time with PTO, benefits, and professional development.

HealthFitness is looking for an experienced Front Desk Coordinatorto join the growing team at our large, corporate client site located in Northwest Arkansas. In this role, you will support the Front Desk Director with supervising operations while delivering a positive experience and exceptional customer satisfaction for the eligible Walmart population. This position is an integral part of a busy team covering multiple departmental Front Desks and the main desk. Monday-Friday schedule approximately 9AM-6PM with some weekends required.

What You'll Be Doing:

• Greet & assist members.
• Support the Front Desk Director in managing all Front Desk customer service activities. Serve as Manager on Duty (MOD) when the Front Desk Director is not onsite.
• Help lead regular departmental staff meetings.
• Collaboratively develop, interpret, and enforce facility policies and procedures.
• Other duties as needed/assigned.

​Role Requirements:

• Bachelor's degree in Hospitality, Business, Marketing, or related discipline or the equivalent combination of education, certifications, and experience.
• 1+ year of prior supervisory experience required and the ability to motivate others. Ideal applicants will also have 1+ year of experience working in the field of fitness, recreation, or wellness.
• Strong leadership, team management, interpersonal and customer service skills in-person, socially, on the telephone and via email.
• Ability to effectively organize and prioritize work demands, meet deadlines, and collaborate with other business units.
• Computer proficiency in MS Office including Word, Excel and Outlook. Working knowledge of the member management system, databases, and tools.
• An affinity and passion for fitness, recreation, and wellness.
• Current Adult/Infant/Child CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Job Type: Full-time

Pay: Up to $43,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Ability to Relocate:

• Bentonville, AR: Relocate before starting work (Required)

Work Location: In person