Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's computer system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Assist guests with luggage and other requests
- Handle guest complaints or concerns in a professional and timely manner
- Maintain a clean and organized Front Desk area
Qualifications:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a customer service role is preferred
- Knowledge of local attractions and amenities is a plus
Join our team as a Front Desk Agent and be the first point of contact for our valued guests. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction throughout their stay. If you have excellent communication skills, enjoy working with people, and have a passion for hospitality, we would love to hear from you.
Benefits:
- Competitive pay
- Opportunities for career growth within the hospitality industry
- Employee discounts on hotel stays and services
Apply now to join our team as a Front Desk Agent!
Job Type: Full-time
Salary: From $11.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Overnight shift
Ability to commute/relocate:
- Mesquite, TX: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $10.50 - $11.50 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Mesquite, TX 75150: Relocate before starting work (Required)
Work Location: In person