Front Desk Clerk

Front Desk Agent

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and direct them to the appropriate department or staff member
- Provide information about hotel services, facilities, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process guest check-ins and check-outs accurately
- Maintain accurate records of guest accounts and transactions
- Assist with reservations and room bookings as needed

Experience:
- Previous experience in customer service ,hospitality or Hotels preferred
- Familiarity with phone systems and computer software
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively

Opportunities for career advancement. If you are a friendly, customer-oriented individual with a passion for providing exceptional service, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience to [email protected]

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Expected hours: 16 – 40 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Relocate:

• Mansfield, TX 76063: Relocate before starting work (Required)

Work Location: In person