Front Desk Clerk

Creative Dining Services is looking for a part-time Front Desk Clerk at Calvin University in Grand Rapids, MI.* $150 Part-time New Hire Bonus *

Overview
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and ensure accurate billing
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all safety protocols and procedures

Experience
- Previous experience in hospitality or customer service preferred
- Strong communication skills, both verbal and written
- Excellent phone etiquette and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Familiarity with hotel management software is a plus
- Bilingual proficiency is an asset

At our hotel, we offer competitive pay, opportunities for career advancement, and a supportive work environment. Join our team of dedicated professionals who are committed to delivering exceptional service to our guests.

If you are passionate about providing outstanding guest experiences and have the skills required for this position, we invite you to apply now. We look forward to reviewing your application.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Grand Rapids, MI 49546: Relocate before starting work (Required)

Work Location: In person