Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized Front Desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records of guest transactions
- Provide excellent customer service to ensure guest satisfaction
Experience:
- Previous experience in a customer service role is preferred but not required
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and basic computer applications
We offer competitive pay rates. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.
To apply, please submit your resume.
Job Type: Part-time
Pay: $8.00 - $9.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Work Location: In person