Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Respond to guest inquiries and resolve any issues or complaints promptly
- Provide recommendations for local attractions, restaurants, and services
- Maintain a clean and organized Front Desk area
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Attention to detail and accuracy in handling guest information and transactions
- Problem-solving skills to address guest concerns or issues
We offer competitive pay rates, opportunities for career growth, and a positive work environment. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
To apply, please submit your resume along with a cover letter highlighting your relevant experience in guest relations.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Work setting:
- In-person
Work Location: In person
