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Form of work
SalaryAbout us
Hampton Inn Oakhurst Yosemite is a small business in Oakhurst, CA. We are inclusive, rewarding and fun.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Company perks
- Lively atmosphere
- Safe work environment
- Regular social events
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Assist guests with requests and provide information about hotel amenities and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records of guest transactions
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized Front Desk area
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to resolve guest issues promptly
We offer competitive pay, flexible scheduling, and opportunities for career growth. Join our team of dedicated professionals committed to providing exceptional service to our guests.
To apply, please submit your resume and cover letter highlighting your relevant experience in guest relations.
Job Types: Full-time, Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
