Hospitality Staffing Solution is the largest provider of staffing to hotels and resorts nationwide. We focus on luxury to mid-scale properties and are commitment to providing safe and dependable job opportunities for our associates.
Currently we are looking for Front Desk Associatesto work at the most luxurious hotels and resorts in Fort Lauderdale, FL area.
Front Desk Agent Job Description:
Front Desk Agents work for hotels, motels and other vacation resorts checking guests in and out of their rooms. They work with guests both in-person and online to reserve their rooms, answer any questions they have about the hotel and provide details and recommendations about activities to do in the surrounding area.
Front Desk Agents are typically the first face guests see when they arrive at the hotel. They welcome visitors, assign rooms according to guests’ preferences and provide additional information about the hotel and its amenities. They’ll also collaborate with the housekeeping staff to ensure the rooms are cleaned, organized and furnished prior to guests’ arrival. Front Desk Agents also update hotel records of payments and bookings.
Duties and Responsibilities
- · Manage online, phone and in-person room reservations
- · Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- · Take payment from customers
- · Respond to guests’ issues and complaints in a friendly, timely manner
- · Explain local amenities and attractions to guests
- · Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- · Assist customers with the planning of special events such as weddings and business conferences
- · Arrange specialized services for VIP customers
Some Requirements:
- Must be authorized to work in the US.
- 1-2 years of Hotel Front Desk Experience.
- Bilingual is a plus
- Must go under background check
- Drug screening
Shift:
- Must be available Morning, Weekends and Holidays.
- Few shifts options available.
Benefits:
- Weekly pay.
- direct deposit.
- Great health insurance for you and your family.
- employee perks.
For more information, please contact our office at (754) 206-6153 and don't forget to fill out our direct online contact form to expedite the process.
Job Types: Full-time, Part-time, Temporary
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Experience:
- Hotel Front Desk: 1 year (Required)
Language:
- English and Spanish (Preferred)
Work Location: In person