Address
Form of work
SalaryJob description
Quality Inn by Choice Hotels in Dalton, GA is searching for a friendly, reliable team member to join our team as a Night Audit Front Desk Receptionist.
Candidates must be able to but not limited to:
- Work the days and hours scheduled. (5 days per week)
- Be reliable and on time for work
- Provide friendly, professional service to all guests
- Sell room reservations for guests by phone and in person
- Answer hotel telephones courteously and efficiently
- Assist guests with check in and check out processes
- Help guests with issues in a friendly and efficient manner while maintaining a positive attitude
- Provide information to guests concerning the hotel, services and local area
- Process guest billing/accounting correctly & efficiently
- Anticipate guest needs and taking every opportunity to exceed guest expectations
- Complete all Front Desk accounting processes with a high degree of accuracy
- Reconcile any payment transactional discrepancies that occurred on your shift
- Prepare coffee for guests
- Maintain an adequate supply of guest items to meet any guest requests or needs
- Follow all Choice Hotel operational and safety policies and procedures
- Be committed to delivering excellent customer service
- Keep Lobby/Front desk/Breakfast area clean and organized
Job Requirements:
- Must be able and willing to work weekends (Sat., Sun.) without exception
- Understand we are a 24/7, 365 day a year business. We do not close. Therefore, all associates must be able and willing to work when scheduled.
- Maintain a positive, friendly, helpful attitude with all guests and your fellow team members at all times.
- Ability to remain calm in stressful situations and go above and beyond to assist guests.
- Ability to learn quickly and work in fast paced work position with constant guest interaction
- Anticipate guests needs and provide an experience that exceeds guests’ expectations
- Must possess basic computer skills
Job Type: Full-time
Pay: Starting $11.00 per hour based on experience
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Weekend availability
- Night Audit Shift
Experience:
- customer service: 1 year (Required)
Work Location: One location
Ability to commute/relocate:
- Dalton, GA 30720: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: $11.00 - $12.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed
Ability to commute/relocate:
- Dalton, GA 30720: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
