Address
Form of work
Salary```Job Summary```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience from check-in to check-out. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality.
```Duties```
- Greet guests with a warm and welcoming demeanor
- Check pets in and out of the facility
- Assist guests with inquiries regarding grooming and boarding services and resolve any issues or complaints
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized Front Desk area
```Experience```
- Previous experience in hospitality management or pet industry is preferred
- Bilingual skills (multilingual is a plus) to assist guests
- Excellent phone etiquette and strong communication skills
- Proven customer service experience in a fast-paced environment
- Ability to handle difficult situations with professionalism and empathy
Please note that only candidates who meet the requirements will be contacted for an interview. Thank you for your understanding.
Note: This job description is intended to provide an overview of the position and does not include every task or responsibility that may be required.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends only
Work setting:
- In-person
Ability to Relocate:
- Aubrey, TX 76227: Relocate before starting work (Required)
Work Location: In person
