Front Desk Associate

American Care is “Where You Belong”

Joining our Fast Growing Company is the Best Decision for your Career Development

Company Benefits

• Company’s 401(k) Retirement Plan;
• Paid time off per Company’s Policies;
• Paid holidays off per Company’s Policies;
• Health, dental, and life insurance per Company’s Policies;
• Colonial Life Voluntary/Supplemental Benefits; and
• Full access to American Care’s Premier Healthcare Plan.

Front Desk Associate Position Summary

The Front Desk Associate performs a variety of tasks to the Medical Center such as it is the first contact via telephone by the prospective patient with the clinic. Essential duties include providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established Center protocols; assisting patients/clients with forms.

Front Desk Associate Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Schedules patient flow in the clinic based on predetermined appointment arrangements to allow the clinic to serve an adequate number of patients as established by company requirements.
• Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts.
• Maintains patient accounts by obtaining, recording, and updating personal and insurance information.

Front Desk Associate Required Education and Experience

• High School or Technical school education
• Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Medical office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person