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Salary```Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet and welcome guests in a warm and friendly manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries with professionalism and courtesy - Provide information about hotel facilities, services, and local attractions - Assist guests with luggage storage, transportation arrangements, and other requests - Handle guest complaints or concerns promptly and effectively - Maintain a clean and organized Front Desk area - Collaborate with other hotel departments to ensure guest satisfaction Requirements: - Previous experience in hospitality or customer service preferred - Excellent verbal and written communication skills - Ability to speak multiple languages is a plus - Proficient in operating Front Desk equipment, including phone systems and computer software - Strong organizational skills with attention to detail - Ability to handle cash transactions accurately - Knowledge of hotel management systems is an advantage - Professional appearance and demeanor Join our team of dedicated professionals who are committed to providing exceptional service to our guests. Apply now for the Front Desk Agent position!```
Job Types: Full-time, Part-time
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Columbus, GA 31904: Relocate before starting work (Required)
Work Location: In person
