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Form of work
Salary```Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns in a professional manner
- Maintain a neat and organized Front Desk area
- Collaborate with other hotel staff to ensure guest satisfaction
- Follow all company policies and procedures
Requirements:
- Previous experience in hospitality or customer service is preferred
- Strong communication skills, both verbal and written
- Bilingual or multilingual abilities are a plus
- Excellent guest service skills with a friendly and approachable demeanor
- Proficient in using Front Desk software and phone systems
- Ability to handle cash transactions accurately
- Detail-oriented with strong organizational skills
If you are looking for an exciting opportunity to work in the hospitality industry and provide exceptional service to our guests, we encourage you to apply. Join our team today!
Please note that only qualified candidates will be contacted for further consideration.```
Job Type: Full-time
Pay: $16.30 - $19.63 per hour
Expected hours: 15.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Fort Lauderdale, FL 33309: Relocate before starting work (Required)
Work Location: In person
