Field Hospitality Specialist

Why Join 979

As 979 Vacation Property Services, we are always looking for talented people who share our enthusiasm for 5-star vacation experiences whether homeowner or rental guest. Our tagline is “your cleanest, most comfortable, and FUN stay!”

Being a part of the 979 team means more than just a job. We believe in supporting our employee's goals, providing opportunities for growth and ultimately opening earned leadership doors. At 979, we value your input. All employees are stakeholders in improving the experience of our owner and guest clients.

Who We’re Looking For

Looking for someone who lives in or near Surfside Beach with a can-do will-do attitude to enhance our Surfside Beach/Freeport dynamic team. This person will be integral to creating great vacation memories by upholding our mission to provide the cleanest, most comfortable and FUN stay. This flexible Jack or Jill of many trades will have an eye for detail and be responsible for working with our field team on the expert care and presentation of a portfolio of homes. A day in the life might include: facilitating cleaning inspections, stocking homes with supplies for guest arrival, and putting the finishing touches before guests arrive, as needed. This is not a desk job by any means but does require the successful use of an iPad and various technology systems used by 979.

What You’ll Do

• This role will require you to balance urgency level and priorities on a consistent basis.
• Given we are somewhat seasonal, you will most likely be busiest when people are taking vacations-ie weekends, spring break, summer, etc.
• 9-5 is for other folks (and we think, boring). For this business, flexibility is key. You are the boots on the ground when our guests or homeowners need help.
• Uphold our standards when it comes to efficiency and quality. You are the last set of eyes before a guest or owner arrives.
• Traveling between multiple home locations is a must. Must be willing to use own personal reliable vehicle.
• No task is too small (or below you). Being willing/able to perform light home maintenance (install light bulbs, wipe down a counter, unclog a toilet, etc)
• Other responsibilities, as determined.

Skills You’ll Need

• Strong Organizational Proficiency: balancing competing priorities on a day to day and potentially minute by minute basis is a big part of this job. You are the traffic controller of your portfolio when it comes to identifying which homes need extra attention and fast. We rely on you to make decisions to keep the planes on course, in this case, guests and owners happy.
• Good Communicator: being proactive on communication with your various team members in a concise and clear manner is extremely important. It saves you and them much needed time.
• Reasonably Technical: we use several intuitive systems/software to manage various aspects of our business. While nothing is highly technical, we will want you to be very comfortable using a computer and Smartphone especially in the field.
• Home Care/Ownership Minded - as an extension of our owners (eyes & ears), you will need to be able to troubleshoot issues which may come up in your homes and either repair them (if very minor) or prepare recommendations for our owners.
• Ability to lift up to 20 pounds.
• Prefer someone with previous hospitality, house cleaning, and/or interior design experience.

Job Type: Full-time

Pay: $34,000.00 - $36,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: Multiple locations