Address
Form of work
Salary- High school diploma/GED required
- 2+ years’ Front Desk experience in the hospitality industry preferred
- 1+ years’ customer service experience required
- Excellent written and verbal communication skills Familiarity with ResortSuite software a plus
- Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services
- Answer guest calls and record details of each conversation for future follow-up
- Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
- Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
- Report any accidents or injuries to senior management staff immediately'
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Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
- Relocation assistance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Overtime
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
