Responsibilities:
- Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
Job Types: Full-time, Part-time
Pay: From $9.50 per hour
Expected hours: No less than 30 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Work setting:
- In-person
Work Location: In person