Address
Form of work
Salary```Duties``` MUST HAVE FOSSE EXPERIENCE!
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Maintain a clean and organized Front Desk area
- Assist with administrative tasks such as filing, data entry, and reservation management
- Collaborate with other hotel departments to ensure guest satisfaction
```Experience```
- Previous experience in a customer service role is preferred
- Familiarity with hotel operations and procedures is a plus
- Strong communication and interpersonal skills
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems for reservations and guest management
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, attention to detail, and excellent customer service skills will contribute to creating a positive experience for our guests. Join our team today!
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $11.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
Work setting:
- In-person
Work Location: In person
