Address
Form of work
Salary```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Answer phone calls and direct them to the appropriate department or individual
- Assist with reservations and manage room availability
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized Front Desk area
```Requirements```
- Previous experience in the hospitality industry is preferred
- Excellent phone etiquette and customer service skills
- Knowledge of hotel operations and Front Desk procedures
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficiency in using computer systems, including reservation software and Microsoft Office Suite
- Fluency in multiple languages is a plus
- Availability to work flexible hours, including nights, weekends, and holidays
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the company.
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- San Marcos, TX 78666: Relocate before starting work (Required)
Work Location: In person
