Pm Front Desk Agent

We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel
- Assist guests with inquiries and provide information about hotel amenities, services, and local attractions
- Handle guest requests promptly and efficiently
- Answer phone calls and direct them to the appropriate department or staff member
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:

- Previous experience in hospitality management or hotel management is preferred
- Familiarity with phone systems and basic office equipment
- Bilingual skills (multilingual is a plus)
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information

If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application today. We offer competitive compensation, opportunities for career growth, and a supportive work environment.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Ability to Relocate:

• Pearland, TX 77581: Relocate before starting work (Required)

Work Location: In person