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SalaryAbout you: You care about kids and want to make a positive contribution to the lives of young people, families and the community.
You want to grow your administrative, leadership and communication skills as part of a passionate, creative and collaborative team.
You see the value of arts education and would love to contribute to a community arts organization that has been changing lives for over 30 years.
About Us: For 30 years, East Bay Dance Center has been a community anchor point for youth and the arts. With a strong belief that dance builds confidence; life skills; and social, emotional and physical health, we have built an innovative model that allows young people to have arts immersion and mentoring through both an afterschool program, camps and studio classes.
Overview: EBDC is poised for the next stage of its growth and are looking for team members who share our vision. We are seeking a Front Desk/admin assistant to run our Front Desk and assist with all aspects of our business between 2-6 PM Mon.-Fri. Optional additional hours are available seasonally.
Our ideal candidate would thrive in a customer service role. You should be able to execute tasks in a timely manner with an eye towards streamlining evolving office operations. Multitasking and stress management skills are essential for this position. Ultimately, your goal is to ensure that everything runs smoothly for our customers and the rest of the staff, while completing all administrative tasks to the highest quality standards. We are a small team, and welcome someone who is a great team player, loyal, self-motivated and reliable. You will receive paid training on our systems and have an opportunity to "move up" in the organization according to your performance.
Responsibilities
- Coordinate pick up and drop off of children with safety protocols
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform clerical receptionist duties such as filing, photocopying, transcribing and assist other admin staff including the Director and Customer Service Coordinator
- Setting up the facility each day and assisting with closing clean-up.
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent communication skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Outgoing and friendly, good customer service attitude
- High school degree; additional certification in Office Management is a plus
- Able to work under pressure
- Adaptability as our operations change with changing health protocols
- Must love kids
Job Types: Part-time
Pay: $17.00-$19.00 per hour DOE
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 4 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
- Microsoft Office: 1 year (Required)
Ability to Relocate:
- Oakland, CA: Relocate before starting work (Required)
Work Location: In person
