Front Desk

Overview:
We are seeking a reliable and organized individual to join our team as a Front Desk Agent. This is at a hotel. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the Front Desk. If you have strong administrative skills, excellent communication abilities, and enjoy working in a fast-paced environment, we encourage you to apply.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, respond to inquiries, and provide information about our services
- Schedule appointments and manage calendars
- Assist with data entry and maintain accurate records
- Handle cash transactions and maintain an organized cash drawer
- Manage office supplies and inventory
- Perform general administrative tasks such as filing, scanning, and photocopying documents
- Provide excellent customer service by addressing customer concerns or complaints promptly and professionally

Qualifications:
- Previous experience in a hotel or customer service role is preferred
- Proficient computer skills, including knowledge of Microsoft Office Suite
- Strong attention to detail and ability to multitask effectively
- Excellent verbal and written communication skills
- Ability to work independently as well as part of a team
- Knowledge of Opera system is preferred.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by management.

We offer competitive pay based on experience.

To apply, please submit your resume and cover letter detailing your qualifications for the position. Only qualified candidates will be contacted for an interview.

Job Type: Part-time

Pay: $16.50 - $21.45 per hour

Expected hours: 36 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Night shift

Work Location: In person