Front Counter Sales / Warehouse Worker

Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.
As part of the GMS family of companies, Cowtown Materials has more than a dozen convenient locations throughout Texas. Many of our team members have worked at Cowtown Materials for over 20 years, including several who started their careers in delivery and warehouse positions and later advanced into management. This is a testament to the great culture and work environment that Cowtown Materials provides.
For more information about our family of companies, please visit gms.com or cowtownmaterials.com.
Position Summary:
Cowtown Material, Inc.'s ideal candidate should thrive in a fast-paced, hands-on environment. Team work and initiative are necessities. Candidates with experienced in and knowledge of the construction industry may be given preference. However, training on product knowledge of building materials including drywall, Insulation, metal studs for drywall, ceiling systems, stucco, construction tools, construction safety items, drywall compound, and accessories for the drywall industry will be provided. Daily interaction with customers, face to face and over the phone. This position will also have warehouse duties.
Duties & Responsibilities:

• Taking orders at the sales counter and over the phone
• Building relationships with customers
• Ability to use company computer system to enter orders
• Complete sales orders and tender cash sales
• Develop product knowledge to assist customers with purchases
• Collaborate with Outside Sales Reps and Sales Managers to determine necessary strategic sales approaches
• Overcome objections of prospective customers
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
• Maintain health and safety compliance in accordance with company policy
• Prepare orders by processing requests: pull accurate materials and place in appropriate area for customer pick up or delivery; loading and unloading trucks as necessary
• Maintain inventory controls through minimizing materials damage and ensuring order accuracy
• Be able to organize the warehouse and manage bin locations
• Establish, maintain and promote high standards of customer service
• Workers are required to lift up to 50 lbs, walk or stand for most of the shift, and wear protective gear and steel-toed boots
• Ensure that equipment is maintained to company operating standards

Basic Qualifications:

• High school diploma or GED required, 4 year degree preferred
• Experience with forklifts
• Ability to self-manage, show initiative and be comfortable meeting the public
• Must be a team player, demonstrate attention to detail and have good organizational skills

Core Competencies:

• Strive to do the right thing by displaying trust and integrity.
• Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
• Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
• Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
• Ability to self-manage, show initiative, be proactive, and drive results.
• Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to lift 50 lbs.
• Must wear protective gear and steel-toed boot.
• Will frequently move about inside the warehouse.
• Must be able to operate warehouse machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.
• Constantly working in a warehouse environment.
• Must be able to work in various types of weather conditions and temperatures

Required Cognitive Skills:

• Must be able to problem solve and prioritize tasks.
• Must be able to manage stress depending on tasks.
• Must be able to multitask.
• Must be able to receive information.
• Must be able to quickly communicate solutions if problems occur.
• Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks:

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

This job description is subject to change at any time.
EQUAL OPPORTUNITY EMPLOYER
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
Other details

• Job Family GMS USA
• Pay Type Hourly

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