Freight Billing Specialist - Full Time

C&M Forwarding Company is an asset-based domestic freight forwarder that is privately owned and based in Rochester, NY. We have been providing on-time, reliable service and total transportation value to our clients since 1932.

Over the course of 75 years knowing who to choose for warehousing and/or a transportation provider has become easier and easier: C&M Forwarding Company. We are continuously improving to serve you better. We are moving forward, thinking ahead.

Position Summary

We are looking for a Freight Billing Specialist to be responsible for the data entry and the facilitation of administrative operational functions listed below.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Interacts with operations personnel and drivers and executes data entry and driver paperwork functions
• Interacts with customers by phone, email, or in person and receives orders or changes in service
• Processes and inputs all customer orders and receipts
• Generates all related paperwork and necessary information required for customer shipments and driver manifests
• Reports customer feedback to management, including any signs of customer dissatisfaction
• Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers
• Checks on shipment status with partners & truckers (via on-line tracking tools or through telephone contact)
• Works with management regarding product routing for customers
• Other duties as needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High School Diploma or Equivalent
• Previous data entry experience
• Attention to detail and familiarity with Microsoft Office products

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Office environment
• May be exposed to varying temperatures, depending upon season, while working near dispatch

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Profit sharing
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay

Shift availability:

• Night Shift (Required)

Ability to Relocate:

• North Chili, NY 14514: Relocate before starting work (Required)

Work Location: In person