Foodservice Analyst - Consumer And Shopper Insights

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

Our Consumer & Shopper Insights (CSI) team is seeking a Foodservice Analyst who will actively support the team in building relationships with restaurant operators and food/beverage manufacturer clients.

Leveraging Circana's consumer data solutions including receipt solutions, surveys, panel, and more, the Foodservice Analyst of CSI is responsible for growing the relationships between Circana and foodservice clients by partnering together with account teams to help clients utilize CSI data offerings. This person will engage in all aspects of client support, including onboarding, nurturing client relationships at all levels, making analytical recommendations, and creating and delivering insightful presentations.

They will be responsible for collaborating with internal practice teams to provide answers to our clients’ most important questions, increasing strategic partnerships, and driving revenue. The goal is to extend beyond providing data but to be a trusted partner our internal practice teams and clients rely on.

Job Responsibilities

• Support day-to-day CSI relationships with key client contacts working toward ownership of these relationships and budget as your abilities progress
• Develop business insights regarding the clients' most important issues/needs, both short and long-term
• Proactively relate consumer insights to category/industry trends to identify and quantify client business opportunities
• Utilize Unify+ and other analytic-related software to provide insights and recommendations to our clients
• Understand and communicate complex data in an easily digestible format
• Partner with cross-functional departments and teams within Circana to ensure success for the business
• Expand the client base to include a broader mix of end users

Requirements

• 1-3 years of experience in data analysis, client services, account management or foodservice industry experience
• Demonstrate fearlessness and stability in a quickly evolving environment, initially internally and working toward comfort with clients
• Strong analytical skills and problem-solving abilities; curiosity tenacity, and drive
• Ability to generate/support creative ideas and effectively sell those ideas
• Aptitude to synthesize data and develop meaningful conclusions/insights from several data sources
• Understanding of how consumer data can be used to identify business-building opportunities for clients
• Experience and practical application of utilizing longitudinal panel data is highly preferred
• Strong organizational and project management skills
• Growing presentation skills working toward comfort presenting to large groups and senior audiences with coaching
• Experience in, or passion for the foodservice industry
• BA/BS or equivalent. Market research, economics, statistics or marketing background preferred

Circana Behaviors

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day roles:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Chicago, IL or Remote

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $60,000 - $75,000.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

You can apply for this role through the Circana Careers website or Intranet site for internal candidates.

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