Food Services Supervisor

QUALIFICATIONS & EXPERIENCE
Associates Degree from an accredited school and one year of management/supervisory experience
required. Degree requirement may be substituted with 5 years Food Service Supervisory
Experience. Three to five years in institutional food preparation and technical training preferred.
Must have or be able to obtain ServSafe credentials.
Physical requirements include sitting, standing, climbing, walking, lifting, pulling and/or pushing,
carrying, reaching, stooping and crouching. Demonstrates the ability to lift 40 pounds and/or the
ability to assess the lift load in order to ask for necessary assistance.
MANAGEMENT & SUPERVISION
Supervises and manages all kitchen/Food Services staff to include Job Corps, Work-Based Learning
and Leisure Time Student Workers.
RESPONSIBILITIES
o Manages and oversees the overall Center food preparation activities to include the Student
Store/Snack Bar.
o Manages the dining room, to include student monitors, student behavior and Food Services
department.
o Ensures quality control, plans menus, coordinates food purchases and manages Food Services
budget.
o Oversees food preparation for special functions.
o Researches, develops and recommends new menu items.
o Coordinates the preparation and availability of box lunches for Work Based Learning students
and students off Center for other reason.
o Ensures compliance with all USDOL and Job Corps guidelines and directives.
o Participates as an active member of the Center’s HEALs (Healthy Eating, Active Lifestyles)
Committee. May serve as the chairperson of the HEALs Committee.
o Ensures sanitation compliance and the overall cleanliness of all food service areas.
o Ensures compliance with OSHA standards. Ensures compliance to applicable state and local
health department guidelines as they apply to Food Services operations for food handling,
preparation, serving and sanitation.
o Responsible to operate the evening snack program.
o Conducts student surveys and meets with SGA per company policy.
o Provides superior customer service at all times.
o Ensures all staff adhere to rest and meal break requirements.
o May transport students to and from Center.
o Interviews and recommends for hire, disciplines and evaluates performance of the direct report
staff. Fills staff vacancies in a timely manner.
o Effectively motivates, empowers and requires staff to perform his/her job responsibilities.
Employs sound time-management and delegation skills. Holds staff accountable for producing
quality work, develops staff for career progression and disciplines staff that fail to meet goals.
o Provides required/supplemental training for new and current employees.
o Motivates and manages staff to work effectively, creates a supportive work environment,
recognizes staff accomplishments and proactively addresses staff performance concerns.
o Mentors, monitors and models the Career Success Standards as required by the PRH.
o Provides high-quality supervision and management for the student population. Takes swift and
appropriate action and positively influences student behavior. Shows respect and courtesy to
students and holds them accountable for their actions and behavior.
o Provides quality services for students and ensures that quality is maintained and student needs
are met. Pursues improvement and enhancement requisite services.
o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and
contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides
quality and timely information to DOL/Company when requested.
o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates
appropriate solutions prior to taking or recommending actions. Follows up to ensure
prompt/appropriate action is taken and that problems are in fact corrected.
o Works in partnership with staff from all Departments to ensure effective supervision and
services are provided to students.
o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager
to include assignments to temporarily perform job responsibilities of other departments and
positions.
o Other duties as assigned.