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Form of workMontgomery College, Office of Financial Aid, Takoma Park Campus has an immediate need for a full-time Financial Aid Assistant. The typical work schedule is Monday - Friday, 8:30am - 5:00pm. This is a non-exempt, bargaining, grade 21 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College.
Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.
The Financial Aid Assistant is the first point of contact for students and their family representatives through in-person, phone or email conversations. Responsibilities include providing prospective and current students with information regarding the approval process, monitoring Financial Aid applications and assessing applications for completeness.
Duties include but are not limited to:
- Provide general Financial Aid information to prospective and current students regarding eligibility, policies and procedures.
- Explain provisions of programs.
- Assist students in preparing applications.
- Receive and review applications and related documents for accuracy and completeness and notify applicants if additional information is needed.
- Confirm students' status by checking documents; verify applicant’s data with outside agencies.
- Assist in processing student Financial Aid applications and awards.
- Enter applicant data into database, create applicant file and maintain records.
- Assist in preparation of reports.
- Assist students with understanding academic progress for continued eligibility.
Required Qualifications:
- High School diploma or G.E.D.
- One year of experience in student Financial Aid or equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job.
- Strong customer service experience for public contact.
- Ability to set priorities and handle multiple tasks in a demanding office environment.
- Skilled in use of business English, spelling, grammar and conventional styles and formats used in office communications.
- Exercise diplomacy, tact, and maintain confidentiality.
- Ability to perform general office administrative work, apply technical rules and procedures, perform arithmetical calculations quickly and accurately, operate common office equipment including desktop computers and relevant pc hardware and software applications.
- Proficiency in using Microsoft Office Suite.
- Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.
Preferred Qualifications:
- Knowledge of Student information system (i.e., Banner or another student information system.)
Hiring Range: Initial salary placement $22.89 to $29.74 per hour. Initial salary placement is based on candidate experience and internal equity.
Application Process:
- Click Here to apply online
- Cover letter recommended and preferred.
- Successful completion of a background check and degree verification (if applicable).
- For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.
- Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery Collage and may have earnings restrictions, per state law.
