Field Support Engineer

Company Description

Accelerate your career with a fast-growing global engineering group. At SEGULA Technologies, you'll work on exciting projects and help shape the future in a company where innovation goes hand in hand with engineering.

3D printing, augmented reality, autonomous vehicles, the factory of the future... these are the daily rhythms of our 10,000 ingenious employees, so why not yours?

Whether next door or on the other side of the world, at SEGULA Technologies you'll find the opportunity that will give new meaning to your career!

Job Description

• Troubleshooting, modification implementation, repair and inspection on various engineering field (mechanical, electrical, TCMS features…)
• Support engineering department with on field deployment.
• Collect and analyze data from different systems.
• Change request / modification validation.
• Soft skills for interface with internal customer like engineering department. Interface with customers, consultants, vendors and installation contractors, as needed.
• Provide Field Support as required for activities such as testing and commissioning and internal tests.
• Understand the technical issues for each fleet and sub-systems within the platforms under Alstom scope and manage their resolution.
• Perform system test activities such as breakdown tests, operational, main line test and system level tests.  
• Conduct tests in compliance with company standards, project requirements, relevant test procedures, safety standards.
• Use of test fixtures and follow functional test procedures.
• Identify operational and technical problems and assist in practical solutions and improvements to system design.
• Accurately complete test documentation, data sheets, marking plans, expense reports, daily logs, and lost time and discrepancy reports.

Qualifications

• Bachelor’s Degree in Electrical Engineering or a related technical discipline.
• Minimum of 5 to 7 years of experience testing Signaling, Train Control Systems or related Rolling Stock product and system interfaces.
• Previous hands-on experience with test equipment (VOMs, DMMs, voltage meters, oscilloscopes, frequency counters, digital multimeters, and signal generators).
• Working knowledge of Rolling Stock products.
• · Working knowledge of and system interfaces
• Proven railway safety awareness.
• Proven troubleshooting skills for problem identification and resolution.
• Strong written and oral communication skills.
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).

Additional Information

• Hiring for the following locations: Boston, MA; New York City, NY; Washington DC, New Castle, DE; and Philadelphia, PA.
• All your information will be kept confidential according to EEO guidelines.
• Assignments often require work to be performed at odd hours and/or extended shifts. Work schedules and hours change often. Working holidays and weekends is not uncommon.
• Ability to work in USA and travel from one site to the other (Travel expenses covered)