Technical Support Engineer-VMWare Carbon Black

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a REMOTE Technical Support Engineer-VMWare Carbon Black to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US).
Job Description:
Technical Skills required (Must have):

• 5+ years of hands-on working experience, should have done real time deployments, day to day operations and support of.
• VMware vSphere , vSphere replication , vCenter , Horizon , vSAN , SRM
• VMware Cloud Foundation, vRealize Automation, vRealize Operations NSX-T , Carbon Black etc.
• Experience in migrating customer applications / workloads from existing Physical / Virtual Infrastructure to VMware Infrastructure
• Should be an expert in RCA (Root cause Analysis) & advanced level troubleshooting of VMware vSphere , vSphere replication , vCenter , Horizon , vSAN , SRM , vRealize Automation , vRealize Operations , NSX-T , Carbon Black etc.
• Should have knowledge of kubernetes technologies along with the basic knowledge of physical networking apart from virtual networks.
• Deployment of Carbon Black solution and post implementation.
• experience in providing Policy Configuration Technical SME support.

Technical Skills required (Optional, having them could be an added advantage):

• 3+ Years of hands-on experience with Microsoft Windows Server operating system, Linux operating system & other hypervisors (Hyper-V, KVM, AHV etc.)
• 3+ Years of good exposure and mixed working experience on Storage (IBM, Dell EMC, NetApp etc.), Compute (Lenovo/IBM /Client/Dell Servers etc.) and Backup domains (Veritas, Commvault , ArcServe, Veeam etc.)
• VCP (VMware Certified Professional):
• Data centre & Storage virtualization (vSphere replication / SRM + vSAN)
• Desktop & Mobility (Horizon/VDI)
• Network Virtualization (NSX-T)
• Cloud Management & Automation (VMware Cloud Foundation , vRealize Operations & vRealize Automation)
• Should be able to Architect and Design Complex Virtualized environments depending on the ask & pain areas of the customers
• Demonstrate technical leadership in understanding Datacenter practices and application workloads
• Excellent customer service skills with strong focus on customer satisfaction
• Must be able to accommodate a flexible work schedule that may include nights, weekends or holidays as required
• Must be process and detail oriented with the ability to multitask Strong critical thinking and troubleshooting skills with the ability to determine problems and act without supervision
• Must be self-motivated and eager to learn new technologies and skills to better assist customers.
• should able to showcase or conduct Product POCs (Proof of Concept) to colleagues & customers
• Should be able to collaborate extensively with peers in other infrastructure disciplines in developing designs, implementation plans and support strategies.

About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is (HOURLY RATE $50 TO $62 MAX). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits .

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.