Field Service Coordinator

Join our award-winning company! Wan Bridge Group has been named HBJ 2021 Best Places to Work, HBJ 2022 Landmark Award Winner (Clearwater at Balmoral) and HBJ 2021 Inno Fire Award. 
The Wan Bridge Group is a Texas-based premier developer, builder, and community manager for single-family build-for-rent (BFR) neighborhoods.  Wan Bridge has more than 2,000 houses under management with an additional 2,000 homes expected to be completed by the end of 2023 in Houston, Dallas, and Austin area.  Wan Bridge is building the future of luxury living, and we invite you to build your future with Wan Bridge. Wan Bridge Group provides competitive health benefits including free Dental and Vision insurance for employee level coverage, 401k including up to 4% match with immediate vesting after 90 days of employment and lunch provided daily or a meal allowance for on-site employees.

SummaryAs a Field Service Coordinator, you will be responsible for scheduling and oversight of service work orders, including documentation, meetings, and coordination with various departments.

Duties/Responsibilities

• Process work orders in a timely manner.
• Manage work orders by coordinating with field staff using centralized scheduling 
• Ensure field service is effective and customer expectations are met.
• Provide support to service personnel who perform on-site routine maintenance and repairs.
• From time to time complete projects on short notice with extreme time constraints.
• Standard data entry and update progress via service software.
• Creating purchase orders and being part of the vendor payments workflow.

 

Qualifications 

• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Requires at least 1 -2 years of administrative experience in a professional office environment.
• Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint.

Essential Functions 

• Typical work schedule, Monday through Friday
• Ability to access, input, and retrieve information from a computer and/or electronic device 
• Ability to sit or stand for long periods of time
• Ability to move around work environment including stairs and construction sites
• Lift or move items up to 25 pounds

 Equal Opportunity Employer