Intern - Summer 2024 - Subscriptions Services Coordinator

Crestron Electronics continues to experience rapid growth as we invest in resources and create new opportunities; as a result, we have an exciting opportunity for a Summer 2024 Intern to join our Subscription Services in Rockleigh, NJ. This role is designated for a Remote work arrangement. Crestron has office locations in Rockleigh, NJ - Plano, TX and Boston, MA for interns who want to spend time meeting teammates in person.

Crestron Interns and Co-Ops can expect to be challenged with meaningful projects and tasks alongside professionals and subject matter experts in the field. Interns and Co-Ops are assigned a dedicated mentor who will be responsible for their development and acclimation to the company. Crestron will also provide a variety of training and networking opportunities to participants in the program, seeking to present participants with a comprehensive experience that enhances technical and non-technical skill sets and to prepare students for their professional careers. Crestron is an equal opportunity employer proud of its commitment to Diversity & Inclusion.

RESPONSIBILITIES

Responsibilities for this internship will include, but not limited to:

• Handling software subscription support
• Proactively work on subscription and renewals
• Work closely with dealers and partners on licensing
• Software licenses this intern will manage includes:
• Fusion
• Hosted Scheduling Services
• XiO
• Flex Care Plans
• AirMedia
• BacNet
• VC4

This internship is an excellent opportunity for a Business-driven student with outstanding communication and customer service skills to learn about Crestron's product line and customer base, while working with a dynamic team.

QUALIFICATIONS

General Requirements

• Must be enrolled in a college or university working toward a bachelor's degree in Business Administration or closely related field
• Must be available to work up to 40 hours per week during the entire internship period
• Commutable to and from the Plano, TX location is a bonus but not required
• Must have permanent, unrestricted work authorization in the United States now and in the future.

Technical Skills

• Proficiency in MS Office, including Word, Excel, Outlook, and Teams
• SAP experience is preferred

Other Skills:

• Must be responsible, self-motivated, creative, have a solid work ethic and have a desire to produce a quality product
• Outstanding Customer Service Skill
• Strong communication skills (verbal, non-verbal, written, and listening) with the ability to articulate work at different levels of the organization
• Strong critical thinking and problem-solving skills
• Inquisitive individual with a desire to learn, possessing a long-term desire to work in the service business
• Ability to prioritize tasks and handle numerous assignments simultaneously
• Positive, personable, and able to work cohesively with others across various divisions.