Under the direction of the Senior Vice President of Operations, the Plant City Family YMCAExecutive Director is responsible for the day-to-day operations of a Tampa Metropolitan Area YMCA. This position provides Cause-Driven leadership in associate supervision/development, volunteer management, fiscal management, financial development, membership and program administration, facility & equipment stewardship, community relations and personal-professional development. Responsible for leading and growing a Family Center operation that includes a $1.5 million budget and 1,200+ household membership units. Key areas of responsibility include: continue expansion of membership base and enhance engagement through quality and innovative programs and services, maintain a well-connected and active center advisory board, grow the center’s Annual Community Support Campaign, support three board led community events/fundraises, build community relations/partnerships, and ensure effective communication and coordination between center program lines and with association program line leaders/supervisors.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Membership & Program Quality/Growth
- Achieves all established goals and objectives through Association scorecard targets, including net promoter scores, budget margin, revenue growth, and expanding market share.
- Ensures all Tampa Y standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.
- Ensures all associates are properly trained and prepared for emergency situations. This includes implementing and following training requirements in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
- Ensures the safety and maintenance of well-maintained facilities, grounds and equipment, coordinating repairs and enhancements in coordination with Association Property Director.
- Actively participates in the Executive Leadership team, as well as select program cabinet groups.
- Leads Association initiatives as assigned.
Development/Fundraising
- Assists with the establishment ofannual giving, major gifts, and/or endowment association goals, and ensures success by ensuring the implementation and delivery of best practices.
- Develops and maintains relationships with current and potential funding sources, both private and public.
- Understands the pressing community needs andgenerates support for our cause and proven solutions for meaningful, enduring impact and stronger communities.
- Support all aspects of Deans Ride, Strawberry Festival Parking and Strong Leaders Dinner
Advisory Board Development
- Collaborates with Advisory Board and volunteer committees to educate the community about the work of the YMCA and its mission.
- Engages, recruits and develops key community leaders for the local Advisory Board. Maintains contacts with political, business, and civic leaders, as well as community groups and schools to develop a solid volunteer structure.
- Represents and promotes the Y in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service delivery area.
Fiscal Management
- Manages/provides oversight to the center budget, managing to/within assigned targets, and exceeds assigned operating margin.
- Prepares and updates revenue and expense forecasts to center budget as needed.
- Evaluates trends and opportunities and utilized key metrics in decision making.
- Develops and implements plans to expand the reach and influence of the Y through expansion of program and membership within association guidelines.
Team Leadership
- Provides leadership to all center staff members, serving as secondary supervisor to hire, develop, motivate, influence and retain a committed team passionate about the YMCA's mission, safety and service to members, and the Tampa Y promise.
- Provides leadership to all center staff members to create and maintain meaningful and impactful relationships with the members, program participants, volunteers and community leaders.
- Assists in all areas as assigned.
- Attends all meetings and conferences as assigned by supervisor.
Leads and participates in all projects, design teams, and innovations as assigned by supervisor.
Education/ Experience Required:
- BA/BS from an accredited college or university in business, non-profit management or related field, or equivalent experience required.
- Minimum of three years of experience in business operations, growth and development, community involvement, relationship building, program/business line development, staff selection, supervision and development, and day-to-day enterprise management preferred.
- Prior experience in facility and/or program area management preferred.
- Supervision of Y operations or similar health, wellness, recreation operation (Executive, or Operations Director Level) that exceeds $3M in operating revenue and 2,500 membership units (households) preferred (preference will be given to candidates with Y operational experience).
- Demonstrated skills in fiscal management and financial development (including annual campaign, capital, and/or planned giving).
- Prior experience supporting large community involvement (example hosting community dinners and participating in festival activities).
- Highly motivated and entrepreneurial with the consistent ability to meet or exceed goals, cultivate and retain members, volunteers and program participants.
- Ability to quickly build rapport and develop effective relationships with members, volunteers, program prospects and others to achieve goals.
- Consistently self-driven and goal-oriented with the ability to set effective team and individual goals and take ownership for results.
- Demonstrated ability to multi-task and adapt to changing contexts and priorities.
- Strong analytical and critical-thinking skills with the ability to identify and leverage relevant data to use in planning and decision-making.
- Ability to understand, adapt to and interact with diverse people, teams, perspectives and cultures.
- Proficient in using email, Internet, and other PC-based applications (e.g. Microsoft Office, customer service/tracking applications) with the ability to learn and adapt to new technology.
Certifications/Trainings Required:
- Must obtain within 30 days of employment and then maintain current certifications in CPR, AED, First Aid and Oxygen Administration.
- Maintain other required certifications as stated in the training matrix.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to:
- While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device
- Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting
- The employee frequently is required to sit and reach, and must be able to move around the work environment
- Ability to lift and move a minimum of 30 pounds
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
- Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold
- The noise level in the work environment is usually moderate
- This position may require availability to work flexible hours including evenings, weekends, and holidays as needed
- Must be able to perform all duties and functions of those that are supervised
ACCOUNTABILITY:
Accountable for completion of assigned goals as measured by the number of people served, cause driven measures, operating results, financial margins, grant metrics and supervisor evaluation of assigned duties.
Full Time Benefits Summary:
- 20 days of Paid Time Off, increasing with service
- 7 paid holidays
- Employer-supported health, vision, dental insurance
- Tampa YMCA family membership
- $2,000 employer-provided assistance for qualified dependent care programs (before/after school care and camp)
- 20% off program fees (swim lessons, youth sports, summer camp and more)
- 30% off personal training
- Start at 403 (b) smart savings account through YMCA Benefits on day one of employment (optional)
- Employee Assistance Program (EAP) through BayCare Behavioral Services (phone and online)
- Professional development opportunities through Y-USA trainings
- Retirement plan eligibility: After completing 1000 hours of service over two, twelve-month periods and at least 21 years of age, part-time and full-time associates are eligible for the Tampa YMCA to contribute 12% of your earnings to a 401(a) account. Once enrolled, the associate is immediately vested.
Association Summary:
The Tampa Metropolitan Area YMCA is a top-rated ‘4-star’ Charity Navigator and Guidestar ‘Gold’ rated non-profit charitable organization for youth development, healthy living and social responsibility. Join a cause-driven association with a focus on nurturing the potential of every child and teen, improving the nation’s health and well-being and providing opportunities to give back and support our neighbors. Learn more about the Tampa YMCA at www.tampaymca.org.
- 13 Family Center Ys, 65-acre outdoor adventure camp, Community Learning Center, two program centers, 27 afterschool sites, 18 Early Head Start sites
- Largest youth development and health & wellness provider in the region
- 223,000+ community members served
- 1,600+ staff members
- 600+ volunteers
- $40MM in revenue
- An independent 501(c) 3, locally-governed and managed
Located in sunny Florida, the Tampa Metropolitan Area YMCA offers an ideal location with beautiful weather affording a desirable setting for an active outdoor lifestyle year-round, is close to many beaches and theme parks and Florida is one of very few states that has no state income tax.
The Tampa Y is an equal opportunity employer and a drug-free workplace.
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