Executive Director, Diagnostic Department

Executive Director – Diagnostic

About ABA Centers of America

ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our company began with one person trying to get help for two young family members with autism. Now our goal is to bring ABA therapy to as many clients as possible. Our clinics are in multiple locations, and we are expanding rapidly but with careful attention to planning and resources. Client care is at the center of everything we do.

Leadership Opportunity

Are you a natural leader with hands-on experience running a healthcare business? Do you have strong communication and management skills? Have you built a successful career by managing a high-performing team? We're looking for someone like you to run our Diagnostic Department in the autism field and provide exceptional services to our clients.

Under the direction of the Chief Operating Officer, the Executive Director oversees the daily operations of the multi-state, multi-site Diagnostic Department and its team members. The Executive Director will lead and direct the operational and financial performance of the department, ensure the proper implementation of healthcare laws and regulations in daily practices, and hold accountability for the center’s performance in all aspects of the business.

What You’ll Be Doing

• Develop, execute, and oversee the operational, financial and clinical objectives of the center for operational efficiency, financial performance, clinical quality, and strategic growth of autism services in the local market
• Review and manage operating metrics and performance indicators established for the department, including team member recruitment, new client intake to services, scheduled appointments, scheduled billable hours for clinicians, and other operational and financial measures
• Engage with the recruitment team to interview, attract, and retain top clinical talent for the department
• Manage clinician and client missed hours reports and work with administrative assistance to manage variance from scheduled hours
• Work with the Director of Diagnostic Services and Director of Training to monitor clinical quality metrics, schedule training sessions, and evaluate program effectiveness
• Convene weekly staff meetings to address client issues, client and team member schedules, professional training, program development, and team performance
• Coordinate with Admissions and the Client Care Coordinator to maximize productivity in a diagnostic center
• Oversee the scheduling of team members to manage the appropriate assignment of clients and service hours effectively
• Participate in regional administrative meetings, workgroups, and best practices sessions
• Establish strong relationships with referral sources through continuous community outreach activities
• Demonstrate the company’s cultural values, fostering healthy working relationships and enhancing the coordination of the team to ensure the successful accomplishment of the company’s goals and objectives
• Work collaboratively with local centers and support coordination of care after clients receive a diagnosis at one of our diagnostic clinics

Educational and Work-Experience Requirements

• MBA
• Financial analysis: 7+ years
• Management with P&L accountability: 7+ years (medical or mental/behavioral health preferred)
• Healthcare experience: 12+ years (preferred)
• Understanding of ABA, early childhood education, and/or social services (strongly preferred)
• Willingness to travel: 25%
• Must maintain clean background/drug screenings and driving record
• This is a Hybrid position, Monday to Saturday

Benefits

• 15 days of paid time off (more added with tenure)
• 100% company-paid medical insurance plan option
• Dental, vision, long-term disability, and life insurance
• Generous 401(k) match up to 6%
• Bonus potential based on performance

ABA Centers of America Culture

ABA Centers of America is an environment propelled by collaboration through our team-member philosophy: “Empowering Your Ambition.” That means we want to do everything we can to help team members fulfill their professional goals.

Most importantly, ABA Centers of America team members understand that clients come first and are at the center of everything we do.
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