Executive Director

At L.O. Eye Care, we believe we cannot provide that great customer service to our patients that we are known for without providing a great place to work! We recognize that the ability to excel in our service to our patients depends on our employees. We strive to create an environment that rewards commitment and performance and is gratifying to both our physicians and staff.

L.O. Eye Care is seeking an Executive Director, based out of our Coolidge Rd (East Lansing, MI) location. Interested candidates must work well with others, show leadership qualities, organizational and time management skills, a positive attitude and dependability.

Summary: The Executive Director is responsible for providing strategic leadership for Lansing Ophthalmology, dba L.O. Eye Care and its affiliates by working with the Board of Directors and other management to establish long-range goals, strategies, plans and policies.

Supervisory responsibilities: The Executive Director reports to the Board of Directors. The Executive Director directly supervises the following positions: Human Resources Manager, Clinical Director, Optical Director, Finance Director, Marketing Manager, Materials Manager, and the Patient Relations Manager.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Provides leadership and management to ensure that the mission and core values of the Practice are maintained at the highest level.
• Evaluates and advises on the impact of long-range planning, introduction of new programs/strategies, and positive cash flow.
• Responsible for the overall financial viability of the Practice, driving the company to achieve sales, profitability, and positive cash flow.
• Collaborates with the senior management team to develop and implement plans for the operational infrastructure of systems, policies, procedures, and personnel designed to accomplish the business goals and objectives.
• Leads a high-performance management team. Attracts, recruits and retains members of the senior management team. Mentors and coaches direct reports. Conducts annual performance appraisal of direct reports.
• Supports the operations of the Board of Directors by advising and informing Board members, interfacing between the Board and staff, and supporting the Board’s directives.
• Maintains knowledge of developments in ophthalmology and practice management by attending appropriate clinical and management seminars.
• Represents the Practice and its mission, programs, products and services in a strong, positive image to relevant stakeholders.
• Recruits qualified physicians as needed.
• Performs other duties of functions as assigned.

Core Competencies: All employees of L.O. Eye Care are expected to demonstrate the following core competencies, regardless of position or status. Additional job-specific competencies may be required of each position.

• Communication – Ability to communicate effectively both verbally and in writing.
• Conscientious – Ability to feel obligated to do right or be good along with awareness of one’s own conduct, intentions or character.
• Teamwork – Ability to work well in groups, develop and maintain positive working relationships, help resolve conflict, and support team goals.
• Adaptability – Ability to adapt to change, be open to new ideas, handle pressure and uncertainty, and adjust work plans to meet changing company needs.
• Trustworthy – Ability to be worthy of confidence and create assured reliance on the character, ability, and truth of own self.
• Patient Confidentiality – Ability to maintain patient confidentiality, and hold others accountable to such, in accordance with the highest ethical standards.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work environment

• Office setting with typical office hazards

Physical demands/potential hazards

• Must be able to walk, stand, and move around for the majority of the day; may be required to lift equipment up to 50 pounds and assist patients with physical mobility
• Must be able to sit for prolonged periods, must be able to use eyes, hands, and body to maintain office dexterity and mobility; may be required to lift typical office equipment up to 20 pounds
• May experience heavy physical exertion and manual labor as typical in an inventory warehouse environment
• May be sedentary for prolonged periods; may experience repetitive movements in fingers, wrists, hands, typical of an office environment

Travel required

• 0-25% travel required

Education and experience: Educational requirements that are job-related and consistent with business necessity

• Bachelor’s degree and/or equivalent experience in business, public health administration or related field.
• Master’s degree desired.
• Minimum of five years’ experience in management position in a medical facility required. Previous ophthalmology practice experience desired.

Leadership and management experience:

Leadership requirements that are job-related and consistent with business necessity

• Over three years' experience managing teams, departments, or results

Additional eligibility requirementsWork authorization/security clearance requirements: Must be authorized to work in the US

BENEFITS:

• Eye care discounts
• Medical and Dental Insurance
• PTO
• 401(k)
• Holiday Pay
• Referral Bonus

Affirmative Action/EEO statement: It is the policy of L.O. Eye Care and its affiliates to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate if applicable.