Executive Assistant

Summary:
The Executive Assistant plays a pivotal role in supporting the smooth and efficient operation of the managing director office. This role involves providing high-level administrative assistance ensuring and maintaining a prestigious and organized working environment. The Executive Assistant is responsible for various tasks requiring discretion, attention to detail, and excellent communication skills.

Qualifications:

• Ability to handle confidential information with discretion.
• Strong communication and listening skills; attention to detail and able to multi-task
• Strong customer service skills and ability to problem solve.
• Strong phone etiquette
• Diligent work ethic and willingness to learn.
• Previous experience with jewelry or luxury goods a plus
• GIA education a plus
• Ability to work independently but prefer to work as part of a team.
• Ability to attend events and gatherings when needed.
• Ability to drive.

Responsibilities:

• Scheduling: Assist in scheduling appointments and follow-up with clients promptly and professionally.
• Outreach: Collaborate with the managing director and the Business Development team to develop creative marketing strategies that expand the client base.
• VIP Accounts: Ensure VIP accounts receive top priority attention and service.
• Respond to email inquiries.
• Greet and assist customers when needed.
• Handle incoming /outgoing mail and packages.
• Assist in social media management.
• Take high-quality beauty shots of fine jewelry to send to clients and potential buyers upon request, contributing to the overall marketing efforts.
• Assist with private sales, manage client payments, oversee the physical boutique space, and rotate product displays on a bi-weekly basis and ensure proper presentation of the fine jewelry.
• Assist in uploading products into the ecommerce platform.
• Assist in uploading products into our internal database system.
• Completing spreadsheets and service documents
• Answering phone calls when needed.
• Running errands when needed
• Perform clerical duties such as filing, photocopying, transcribing, emailing and faxing documents.
• Arrange dining & travel reservations.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• 401K

Schedule:

• Monday & Tuesday: 9:30AM to 5:30PM
• Thursday & Friday: 9:30AM to 5:30PM
• Occasional Weekend.
• Schedule might be subject to change during holidays and peak seasons.

Compensation:

• $20-$25 per hour.
• End of year bonus.

In this position, you will be working directly with a European family-oriented mind-set.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Ability to Relocate:

• Burlington, MA 01803: Relocate before starting work (Required)

Work Location: In person