Executive Assistant

Sara Min Zhao of the AskPonytail Team at Keller Williams is in need of a high-energy, positive, results-driven Executive Assistant to manage and execute the team's overall client management plan, including overseeing and executing each component of listing homes for sales and helping to get both buyers and sellers to the closing table. 

This position will be an integral part of the operations team and requires precision and creativity at the same time. You will also be responsible for making sure every client has a WOW 10+ experience. Real estate is our vocation. Through this vocation, we have the ability to impact lives in the most meaningful, positive way – the lives of our clients, our families, ourselves, and every person we come in touch with. In real estate, we have the awesome blessing of being invited into our clients’ homes at some of the most important times of their lives – when they’re having babies, celebrating a new job, getting married, right-sizing after retirement, or losing a spouse. And we advise them about their most important financial asset they have. We take our vocation seriously and that is why this position of Executive Assistant is vital to our growth and mission.

Compensation:

• Salary Range: $70,000-$75,000
• Paid Time Off (PTO)
• Stipend Benefits
• Bonuses - Eligible after a 9-month period
• Rapid growth potential

$70,000 - $75,000

• Project management is a large part of this position. You must love to-do lists and managing projects
• Manage the administrative side of the Listing Process from Pre-Listing to Contract
• Handle all marketing involved within the Listing Process
• Implement and improve all systems for the Listing Process
• Implement and improve all systems for the Marketing of the listings
• Client Care – make each client feel like they are the only client we have – solve problems, provide service, and exceed expectations
• Work closely with agents. Handle all admin tasks to ensure agents’ focus is only on income-generating activities
• Help to maintain the database
• Plan and execute all client appreciation items and events
• Create and maintain an operations manual/websites/videos 
• Obtain client reviews and referrals using a program created and maintained by you
• Ensure compliance with standards and regulations.
• Administer the CRM system
• Train new agents and employees on all relevant technology

People Contacts and Interactions – note – most contact is via phone, email, and text:

• Agents– daily
• Clients – daily
• Administrative

• Experience with Google Suite is a must
• E-Newsletter Marketing Email Campaigns
• Strong technology skills
• Strong written and verbal communication skills
• Exceptional organizational and project management abilities
• Great ability to focus amidst chaos
• Superb people skills
• Servant's heart
• Detail-oriented
• Calm under pressure
• Learning-based
• Solutions-oriented
• Flexibility
• Self-directed
• Proactive
• Goal-oriented and accountable
• MS Office Suite (Word, Publisher, Excel, PowerPoint), Google Drive/Calendar, Social Media
• Experience with any of the following is a plus: Canva, Constant Contact, MailChimp, Slack, HubSpot, and other marketing tools, or Real Estate-related marketing tools
• Real estate license is not required but is a plus

With her passion for Real Estate and design, Sara started her own Real Estate development company and cutting-edge prefab construction company in 2003. Given her broad background in Sales and the Real Estate industry, Sara understands the unique real estate needs of her clients, matching people with properties for Buyers and getting top dollar for Sellers. She is exceptionally personable, and her friendly, down-to-earth style makes the process of buying or selling property easy for her clients. She is well known by her clients and in the communities, and she serves as the PONYTAIL Agent. Sara has been in the Top 1% of Agents in East Bay and the No.1 Agent in Richmond since 2017. Sara has ranked as the No.56 Agent in 2020 and 2021in California, the Top 1.5% agent nationwide this year. All results are because of Sara’s marketing, negotiation, and communication skills.