Event Coordinator

Event Coordinator

POSITION INFORMATION

Title: Event Coordinator
Department: Food & Beverage (F&B)

Reports to: Food & Beverage Assistant Manager, Food & Beverage Manager, Director of Food & Beverage

About the Job: Join our team as an Events Coordinator for the Coral Casino Beach & Cabana Club! The Club, located at Butterfly Beach in Santa Barbara, is one of the most elite social clubs in the world. As part of the Ty Warner Hotels & Resorts portfolio, it’s sister properties include The Montecito Club, the Four Seasons Resort The Biltmore, Four Seasons New York, Las Ventanas Al Paraiso Resort Cabo San Lucas, San Ysidro Ranch, and Sandpiper Golf Club. The Club’s distinction is driven by hiring and growing the very best associates available, who with the proper, enthusiastic attitude and attention to detail, take pride in their own efforts as well as the efforts from the team, and ensure members and their guest are provided with an exceptional experience. If this philosophy resonates with you, then please talk to us about becoming part of our team!

General Purpose: Presents an optimistic and unforgettably positive impression to our Members and Guests, exuding the genuine warmth of the Club by serving welcoming and efficient hospitality.

Responsible for providing administrative support to the Events Department. Support the Director of Food & Beverage and other managers in day-to-day operations. You will be responsible for planning and executing a wide range of events, from conferences to social gatherings.

ESSENTIAL DUTIES

Please note that this is not an exhaustive list of everything that needs to be done. We are always looking for ways to make the business and team better.

• Exhibits sincere hospitality. Puts member satisfaction above all else. Has a problem-solving mindset when dealing with difficult situations.
• Remains attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.
• Reports to work and clocks in/out for scheduled shifts and meal and rest breaks on time and in complete and proper uniform.
• Enthusiastically interact with guests and respond promptly to ensure that the client’s requirements and expectations are met.
• Promptly answers telephone calls and emails in a sincerely hospitable manner. Communicates information accurately and efficiently to the manager. Assists the Food & Beverage Division with making reservations for the restaurant in addition to private events.
• Prepare detailed and accurate written correspondence to internal departments and external clients, including emails, letters, contracts, reports, banquet event orders, schedule of events, printed menus, and more.
• Serve as a liaison between clients and operational departments as necessary (resume, banquet event orders, etc.)
• Serve as a point of contact for clients and vendors or acting as a liaison between the Food & Beverage Managers and clients throughout the event process (pre-event, event, post-event). Distributes event correspondence to operating departments, resume, event orders, change log, etc.
• Operate and maintain a variety of electronic and manual office resources, including but not limited to printers, copy machines, supply ordering systems, supply organization, and more.
• Maintain event system accounts, including creating and updating bookings, manipulating events in the function diary, and preparation of banquet event orders.
• Attend appropriate department and club meetings and prepare appropriate reports needed.
• Facilitate all In House & Programming Event details.
• Responsible for detailing upcoming functions, assisting with small changes, requests, and paperwork for managers.
• Provide operational direction on day of event, when necessary.
• Complies with all food and beverage regulations.
• Adhere to guidelines and policies outlined in the employee handbook.
• Performs other duties as assigned.

QUALIFICATIONS & SKILLS

• High level of professionalism and attention to detail
• Excellent verbal communication and organizational skills
• Basic Knowledge of Event Booking Systems
• Problem solving, reasoning, and “thinking out of the box”; ability to apply common sense understanding to better serve our internal and external guests’ needs
• Ability to handle guest complaints and resolve them to satisfactory results
• Ability to read, comprehend, and abide by the rules of the Employee Handbook
• Ability to maintain personal grooming in compliance with appearance standards

EXPERIENCE & EDUCATION

• Minimum one year in event coordination
• Diploma/College/Bachelor’s Degree or a relevant field of work or an equivalent combination of education and work-related experience
• Basic knowledge of food and beverage operations

ACKNOWLEDGEMENT

Coral Casino Beach & Cabana Club LLC is an Equal Opportunity Employer, M/F/D/V. Coral Casino Beach & Cabana Club LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Coral Casino Beach & Cabana Club LLC complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Santa Barbara, CA 93108: Relocate before starting work (Required)

Work Location: In person