Address
Form of workWho We Are
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
Epic Applications Analyst assists in the maintenance and implementation of enterprise applications, systems and databases to ensure optimum performance. Assists with Information System projects/products in order to provide automated solutions that meet the business needs using enterprise applications and systems. Maintains applications and facilitates updates, new releases and system enhancements. Communicates status to teammates and internal and external customers when necessary. Participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Remains current on programming tools, methodologies and industry standards, as evidenced by participation in training classes and timely completion of Epic New Version Training/Continuing Education. On Call required.
Scope/Growth: Conducts or Participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Evaluates requests for service, participates in vendor demos, site visits, and reference calls. Serves as applications support contact to troubleshoot problems, incorporate end users preferences, ensure the availability of reports and collect other relative information in order to optimize user experience.
System Maintenance: Assists in implementation and maintenance of Epic systems and databases to ensure optimum performance. Follows standards for on-call, downtime and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Analyzes complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Follows through across the incident and request lifecycle (from inception to completion) in accordance with Epic documentation standards.
Project Oversight – Consults with internal customers to validate time line and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures.
Communication: Communicates status to teammates and internal and external customers. Follows through on issues for resolution. Effectively reaches out to teams in order to facilitate issue resolution or address project constraints. Escalates and communicates status to Supervisor/Manager/Director in accordance with established standards. Participates in team meetings, huddles and work groups. Provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Assists in the maintenance and communication for new version releases and change control processes. Follows procedures and standards for naming application/system guidelines.
What You Will Bring:
Education
Bachelor’s Degree in Healthcare or Information technology related field or four (4) years of equivalent work experience required.
Experience
Minimum of three (3) years' experience in an IT or healthcare role required.
Epic end user experience preferred.
Certification & Licensures
Epic certification in primary module(s) or as specified by the applications required within 6 months of hire.
Current Epic certification must be maintained for all essential certifications per Epic Corporation standards.
Qualifications
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required
Competent in Microsoft Office required
Strong verbal/written communication and follow up skills required
Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required
Knowledge of the regulatory requirements for health system EHR’s required
Ability to lead and mentor application teams required
Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required Experience in change management required
Effective 1/1/2017 Ability to complete competencies, be certified in Epic application(s), receive a letter of recommendation from Epic leadership and advance to Epic Certified Applications Analyst within 2080 hours of employment at Valley Health.
What You Will Get:
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Exclusions apply
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
EOE
Criminal Background Checks
VA State Police
3rd party Background Check
FLSA Classification
Exempt
Grade
806
Physical Demands
6 A Customer Service
Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.
A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.
We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.
What You Will Do:
Epic Applications Analyst assists in the maintenance and implementation of enterprise applications, systems and databases to ensure optimum performance. Assists with Information System projects/products in order to provide automated solutions that meet the business needs using enterprise applications and systems. Maintains applications and facilitates updates, new releases and system enhancements. Communicates status to teammates and internal and external customers when necessary. Participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Remains current on programming tools, methodologies and industry standards, as evidenced by participation in training classes and timely completion of Epic New Version Training/Continuing Education. On Call required.
Scope/Growth: Conducts or Participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness. Evaluates requests for service, participates in vendor demos, site visits, and reference calls. Serves as applications support contact to troubleshoot problems, incorporate end users preferences, ensure the availability of reports and collect other relative information in order to optimize user experience.
System Maintenance: Assists in implementation and maintenance of Epic systems and databases to ensure optimum performance. Follows standards for on-call, downtime and request processing. Responds to and addresses system issues and requests as evidenced by following approved SLA goals, standards of work, and policy. Analyzes complex processes as evidenced by collaboration, research, workflow analysis, and data extraction. Follows through across the incident and request lifecycle (from inception to completion) in accordance with Epic documentation standards.
Project Oversight – Consults with internal customers to validate time line and assumptions and incorporates validated information into the project plan. Supports departmental processes such as project management as evidenced by project planning, problem resolution, change control, and quality assurance, in accordance with established standards. Participates in all phases of review and testing of new enterprise applications and updates as evidenced by note/change review, development and execution of test data/scripts, validation of test results, and end user acceptance sign off in accordance with documentation standards. Assists in prioritizing and implementing requested changes to enterprise applications systems in accordance to change management procedures. Analyzes new functionality to assess usefulness and determine an implementation schedule in conjunction with established review procedures.
Communication: Communicates status to teammates and internal and external customers. Follows through on issues for resolution. Effectively reaches out to teams in order to facilitate issue resolution or address project constraints. Escalates and communicates status to Supervisor/Manager/Director in accordance with established standards. Participates in team meetings, huddles and work groups. Provides minutes, vendor project correspondence and status reports, in accordance with IT documentation standards. Assists in the maintenance and communication for new version releases and change control processes. Follows procedures and standards for naming application/system guidelines.
What You Will Bring:
Education
Bachelor’s Degree in Healthcare or Information technology related field or four (4) years of equivalent work experience required.
Experience
Minimum of three (3) years' experience in an IT or healthcare role required.
Epic end user experience preferred.
Certification & Licensures
Epic certification in primary module(s) or as specified by the applications required within 6 months of hire.
Current Epic certification must be maintained for all essential certifications per Epic Corporation standards.
Qualifications
Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and follow a project plan required
Competent in Microsoft Office required
Strong verbal/written communication and follow up skills required
Technical knowledge of coordinating, configuring and building healthcare IT to drive quality improvement, meaningful use and safety goals required
Knowledge of the regulatory requirements for health system EHR’s required
Ability to lead and mentor application teams required
Ability to work independently and collaboratively for content build/project/upgrade as delegated by project manager/director required Experience in change management required
Effective 1/1/2017 Ability to complete competencies, be certified in Epic application(s), receive a letter of recommendation from Epic leadership and advance to Epic Certified Applications Analyst within 2080 hours of employment at Valley Health.
What You Will Get:
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
Exclusions apply
We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.
EOE
Criminal Background Checks
VA State Police
3rd party Background Check
FLSA Classification
Exempt
Grade
806
Physical Demands
6 A Customer Service
