Business Analyst (Customer-Facing Applications)

At IntraFi, we prosper by working hard in an open and creative environment. Our employees enjoy the flexibility of a hybrid work environment (flexible telework/remote schedule) along with robust benefits and career growth opportunities. Our efforts to create and maintain a culture that values our people have led us to be designated among the top fintech companies to work for by American Banker. IntraFi Network has also been recognized as one of the best places to work by the Washington Post’s Top Workplaces and the Washington Business Journal’s Best Places to Work. Our company is also recognized among Fortune’s lists of Best Workplaces—Small & Medium Businesses and Best Workplaces in Financial Services and Insurance.

Headquartered in Arlington, Virginia, IntraFi – the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits – provides dynamic, all-weather balance sheet and liquidity management solutions to help financial institutions grow franchise value. The company, chosen by thousands of banks since its founding over two decades ago, has assembled the largest bank network of its kind. Its solutions help institutions to acquire high-value, local relationships; purchase funding; and reduce collateralization costs.

What is the role?

You will be a key member of our Product Delivery Team, leading the team’s development efforts to support our existing customer-facing applications and develop new solutions to meet the diverse needs of a growing network of customers. You will be responsible for determining the application requirements needed to enhance the experience of our customers. You will act as a liaison between functional/technical stakeholders and your development team (in-house and/or off-shore), and you will lead the analysis on how IntraFi’s customer-facing applications and processes can be improved to meet current and future business needs. You will also provide agile and project management best practices to your team and lead key agile ceremonies as a scrum master.

Your responsibilities will include:

• Work with top IT talent in a fast-paced, entrepreneurial environment where automation and technical craftsmanship are a top priority.
• Usher feature development from inception through release as well as provide production support. This includes creating project charters, drafting and socializing story maps, detailing technical specifications, refining UI/UX requirements, and crafting application roll-out strategies to ensure seamless releases.
• Be able to operate across multiple projects simultaneously and perform a variety of tasks, from addressing production issues to soliciting functional requirements from business stakeholders.
• Proactively identify and solve conflicting requirements across teams within various product delivery teams (in-house and/or off-shore). Be able to answer questions, provide details, address changes to requirements, and facilitate dialog across teams.
• Independently perform functional analysis for new projects, as well as document functional and system requirements and solution designs.
• Providing on-call production support to ensure that our services are available and operating correctly.
• Facilitate meetings, manage and guide conversations with differing opinions, and communicate clearly and effectively with a variety of audiences.
• Be a key contributor to the software development lifecycle, including ensuring that project deliverables meet or exceed IntraFi’s policies, procedures, and standards.

You should possess the following experience, skills, and qualifications:

• Extensive experience with business analysis (5+ years).
• Demonstrated success leading development teams within an agile framework, with experience tracking and removing impediments.
• Experience with working in a fast-paced software development environment leveraging continuous delivery, infrastructure as code, and automated testing.
• Exceptional written and oral communication skills sufficient to communicate effectively with nontechnical and technical business clients and teams.
• Ability to independently define requirements, acceptance criteria, and functional designs for complex IT systems.
• Experience working with user flows, functional wireframes, storyboards, mockups, prototypes, user personas, scenarios, and other UX deliverables.
• Excellent analytical and problem-solving skills.
• Experience working in a production support environment, particularly one with rapid response requirements.
• Oracle PL/SQL skills preferred.
• Experience working with AWS technologies preferred.
• Bachelor’s degree in computer science, engineering, finance or business, or equivalent experience in software production or programming.

How to Apply

Don’t just settle for a job, explore this career opportunity. Take the first step by forwarding your resume to careers@intrafi.com (reference Business Analystin the subject line).

Job Type: Full-time

Pay: From $101,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Adoption assistance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid sick time
• Paid time off
• Parental leave
• Partner benefits
• Prescription drug insurance
• Professional development assistance
• Retirement plan
• Sabbatical
• Vision insurance
• Work from home

Compensation package:

• Bonus opportunities
• Yearly pay

Experience level:

• 5 years

Schedule:

• Monday to Friday

Experience:

• Business analysis: 5 years (Required)

Work Location: Hybrid remote in Arlington, VA 22209