Entry Level Account Manager

Where do you come in?

We are looking for a professional and courteous Entry Level Account Manager with great people skills to help our business prioritize existing customers and bring new customers on board for our clients within a retail environment. The Entry Level Account Manager is primarily accountable for developing and maintaining staff,you are the core of building and maintaining relationships with our customers to ensure retention and growth

We provide a great place for you to show us your worth, step up to new challenges, and grow your career.With our expansion in mind, we are looking forward to investing and developing someone from Entry Level into management.

Primary Responsibilities:

• Serve customers by providing product and service information and resolving product and service problems.
• Identify and manage project issues and conflicts.
• Bias for action to resolve problems or concerns in a timely manner that exceeds normal expectations.
• Communicate effectively and clearly in a manner that conveys credibility and confidence when interacting with the team to understand needs, requirements, and escalates as appropriate.
• Establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction.
• Propose recommendations for changes to services based on customer feedback and requests.
• Monitor daily workflow and ensure that appropriate procedures are followed.
• Be able to cross-train into a management role.
• Gather, review, and assess all relevant information to determine possible causes and resolve customers' inquiries, complaints, comments, or concerns.

Desired Skills:

• Trustworthy, honest, and dependable individual
• Must be able to problem-solve and empathize with customers.
• Demonstrate strong negotiation skills and effective communications
• Reliable and self-motivated
• Business management skills
• Computer experience
• Clear, precise communication skills with good customer relations
• Proficient verbal and written skills, phone etiquette

We Offer:

• Guaranteed weekly pay
• Hands-on training
• Bonuses, incentives, and competitive compensation
• Fun work environment
• Growth potential based on individual performance
• Paid Training
• Paid company travel opportunities

Advancement Opportunities

( This role comes with training and mentorship program with a planned promotion to a senior manager position offering a higher base pay and continued growth)