General Manager

CSAT Solutions has always emphasized that outstanding people are the key to our success. We know that outstanding candidates are looking for challenging career opportunities. If you are a highly motivated individual with an entrepreneurial spirit, CSAT Solutions may have a career for you. We invite you to explore the current opportunities available at CSAT Solutions.

We are currently seeking qualified candidates to fill the role of General Manager:

Role and Responsibilities

• Lead business operations for key customer account or physical facility.
• Ensure business unit meets goals related to safety, quality, and on-time delivery of services
• Drive profitability improvements through a focus on KPI performance and cost management
• Provide process-improvement leadership in a high growth, complex business
• Manage profit and loss of business unit
• Act as primary liaison with onsite customer representative for operations-related matters
• Develop relationships with key customer contacts
• Identify new business opportunities with customer
• Work closely and proactively with members of other functional team management to ensure resource allocations are in line with current operational priorities and organization goals
• Recommend and implement capital projects aligned with business goals and strategic plan
• Develop team, mentor and coach all direct staff. Help develop organizational capacity and build future leaders for the organization

Education and Experience

• Bachelor degree in an engineering or business-related discipline. Advanced degree preferred
• 15+ years of increasingly responsible experience in industrial services or manufacturing operations; experience in reverse logistics or electronics repair depot strongly preferred
• 10+ years in management roles, including leadership of other management team members

Knowledge, Skills and Abilities

• Strategic thinker and hands-on problem solver that possesses integrity and leadership
• Demonstrated ability to effectively delegate and build a culture of accountability for results
• Experience driving lean manufacturing, continuous process improvement, and/or six sigma initiatives
• Experience presenting business performance and capabilities to executive-level customer stakeholders
• Proven ability to develop, lead and culturally drive an environment of high productivity and cost effectiveness
• Excellent communication and interpersonal skills; ability to deal effectively with people at all levels

CSAT Solutions LP is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status