Employee Services Specialist Supervisor

Organization

The Employee Services Specialist Supervisor is responsible for supervising the HR Service Center and Employee Service Specialists.

1. Responsible for the resolution of more complex issues regarding university policies and business procedures.
2. Processes and oversees onboarding transactions of new employees including I-9's for domestic and foreign nationals, direct deposit, Taleo assistance, benefits options and fingerprinting scanning for the UH payroll system. Ensures compliance in onboarding practices.
3. Resolves complex issues regarding university policies and business procedures.
4. Assist the HR Services Director in development of standards, procedures and processes for the HR Service Center. May assist in coordination of special projects.
5. Coordinates the development and communication of procedures, job duties and training for the Employee Services team to meet established service standards.
6. Responsible for providing metrics and status reports for the activities of the HR Service Center.
7. Assists Employee Relations team with data, metrics, and information related to eTermination and exit surveys.
8. Completes the performance assessment of the Employee Services Specialist.
9. Maintain supplies and resources for the HR Service Center.
Performs other job-related tasks as assigned.

EEO/AA
Description
Bachelors and 5 years experience

Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of five (5) years of directly job-related experience. Certification/Licensing: None.

Organization: H0182 Human Resources
Employee Status: Regular/Benefits
Job Posting: Dec 22, 2023, 11:43:10 AM