Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
Reporting to the Digital Programming Manager, the eCommerce Sr. Associate is responsible for planning, strategizing and overseeing the execution of digital programming and related content across the HSN.com Homepage and App.
The eCommerce Sr. Associate is responsible for driving communication for digital needs with Merchandising, Planning, Broadcast Production, Category and Content Production, Creative, Talent, Legal, Programming, Digital Content Operations, Social, Marketing, Analytics, Resource Planning and Workflow, and Public Relations. Lead external communication with vendors and guests on digital strategy for brand and product. The eCommerce Sr. Associate oversees and prioritizes workload for their direct report, eCommerce Associate. Collaborates with other Sr. associates for consistency and balance in workload across the divisions. The eCommerce Sr. Associate is responsible for participating in alternating on-call duty.
Who We Are
HSN takes shoppers on a journey - embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
Your Impact
- Work with the Digital Programming Manager to build monthly support to deliver the digital and category off-air sales plan.
- Identify new and innovative selling methods while learning and applying platform and category best practices.
- Lead platform initiatives including events, prepare and present in brand/category/platform strategy mtgs., develop content strategy for the category, brand, and key products, partnering with planning and merchandising to drive the off-air business, leverage extended assortment product to drive additional revenue, create strategies and execute against whole house initiatives.
- Use data-driven insights including established customer segments to develop initiatives that provide a more relevant shopping experience for our customer according to her preferences.
- Responsible for monthly recapping and reporting for the platform, informing off-air daily sales projections and understanding the impact of business drivers throughout the month.
- Lead a small team by example to achieve larger business objectives. Focus on relationship development by building partnerships with broader teams across the organization.
What You Bring
- Education: Bachelor's degree in merchandising/marketing/eCommerce sales or equivalent business experience.
- Experience: 3-5 years experience in an eCommerce environment, or equivalent combination of training and experience required.
Remote work is not permitted in NYC at this time.
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Join us as we enrich life's everyday moments - including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you'll love it here. If you're excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you'll find amazing projects to work on. If you want to grow professionally and learn every day, you'll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you'll be amazed at what's available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What's Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
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