Ecas Technical Project Manager

The Executive Office of Health and Human Services (EOHHS) is the largest secretariat in state government and is comprised of 11 agencies and the MassHealth program. Our efforts are focused on the health, resilience, and independence of the one in four residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.  The Executive Office of Health and Human Services services directly touch the lives of slightly more than 1 in 4 residents in the Commonwealth - some of our most vulnerable children, youth, adults, and elders. HHS provides access to medical and behavioral health care, substance misuse treatment, long term services and support, and nutritional and financial benefits to those with low incomes. We connect elders and individuals with disabilities with employment opportunities, housing, and supportive services. We steer troubled youth towards a more successful path and do everything possible to keep children in our child welfare system safe. We support individuals who are developmentally disabled, mentally ill, blind, deaf or hard of hearing.

The Executive Oce of Health and Human Services, MassHealth, and The Office of Long-Term Services and Support, seeks a highly motivated Technical Project Manager to lead the efforts of the EHSComprehensive Assessment System (e-CAS) program and work across multiple business, vendor, technical areas to ensure that the business & enterprise architectural vision and strategy is aligned with the mission of EOHHS and OLTSS. This position will report directly to the MassHealth Applications Director.

The EHS Comprehensive Assessment System (e-CAS) is a common platform upon which multiple Assessment Tools will be implemented as required by EOHHS.  It will include the Child and Adolescent Needs and Strengths ("CANS") Tool for Phase 1; and the Uniform Core Assessment ("UCA") Tool, and the Time-to-Task ("TTT") Tool (collectively "Assessment Tools" or "e-CAS Assessment Tools") on Phase 2.  These Assessment Tools may be used for a variety of purposes including, but not limited to, assessing an individuals' health and functional needs to inform clinical practice, determining clinical eligibility for certain MassHealth programs, calculating level of payment for certain MassHealth programs, and/or appropriate referrals to other MassHealth or EOHHS programs or services.  Furthermore, e-CAS will include functionality for assessors to create new assessments and review assessment outcomes, and a database with multiple interfaces to enable care planning and service delivery and provide reporting for population health analytics, program and policy development, and program integrity efforts.

The primary work location for this role will be 100 Hancock Street, Quincy, Massachusetts 02171.  The work schedule for this position is Monday through Friday, 8:30AM to 4:30PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Candidates should be local only.

Duties and Responsibilities:

• Oversee and coordinate the efforts of the many technical teams and vendors and manage the communications with the EOHHS/EOTSS shared service teams directly.
• Oversee the management of the software development life cycle (SDLC) and ensure the ongoing health of the eCAS program and project.
• Direct and report on the progress within each stage of design, development, implementation, testing, and operational activities of the eCAS Program.
• Serve as the liaison with business and technical stakeholders within MassHealth and sister agencies; helping consolidate reporting on all project status including the reporting or escalation of impediments, risk analysis, plan for mitigations and timeline to resolve.
• Ensure the quality, timeliness, and continuity of the business eCAS Program in reviewing, approving, and signing off on all project deliverables.
• Manage the coordination of the quality certification & artifacts required for the CMS Certification processes.
• Gather technical and business requirements; develop and test gathering system design documents, lead security, privacy, shared service team meetings; coordinate system training, piloting, and go live activities.
• Ensure all project documentation is prepared in accordance with agency and Commonwealth standards, is stored in internal repositories as required by auditors and are properly version controlled via formal project change management process.
• Responsible for the ongoing monitoring of the service levels & support agreements of the eCAS Program according to EOHHS/EOTSS standards.
• Adhere and enforce all EOHHS/EOTSS policies through strong enforcement of change control processes, maintain the configuration document repository to ensure the proper Business Continuity needs of the eCAS Program.
• Work closely with the OLTSS Business and Information Technology (IT) leadership under the direction of the eCAS Application Manager to proactively identify, develop, and drive short-term and long-term application strategies.
• Responsible for effectively allocating resources, prioritizing workload, monitoring system availability, staff performance, and over time acquire domain expertise in all eCAS business, application, data, and technology related matters in the proper support of the eCAS Program.
• Other related duties and projects as required.

Preferred Knowledge, Skills, and Abilities:

• Minimum of 5 (five) years of experience in Technical Project management.
• Strong operational and project management skills, including PMI and Agile project management experience in all software development lifecycle methodologies.
• Strong understanding of testing methodologies for functional, systems, integration, performance, UAT, and security phases.
• Ability to foster a collaborative work environment and demonstrate excellent leadership skills.
• Possess strong organizational, presentation, and customer service skills as well as excellent problem-solving skills.
• Ability to compile and store technical documents utilizing the following tools.

• • Visio - Create technical diagrams and flow charts.
  • Excel - Develop detailed spreadsheets for data mining and evaluations.
  • PowerPoint - Development of technical presentations to be used in educating the technical teams on system design.
  • OneNote/Word - Documenting comments and notes from design sessions.
  • MS Project - Development of detailed project plan
• Proficient at developing technical requirements based on design sessions with business sponsor.
• Ability to successfully lead groups of technically oriented individuals through the development and implementation processes.
• Ability to develop presentations as required for senior management.
• Proficient in communicating with all levels both technical and business-related individuals.

Education/Certifications:

• Bachelor's Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.
• Project Management Certification (PMP), (PMI), or Agile Project Management Certification is preferred, but not required

Pre-Offer Process:

• A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori.
• Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
• Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
• If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the   Reasonable Accommodation Online Request Form.
• For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #2.

First consideration will be given to those applicants that apply within the first 14 days.
Please see Preferred Qualifications.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

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An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.