E-Commerce Specialist

SAVING OUR WORLD ONE PACKAGE AT A TIME

EPE is a Total Packaging Solutions Company and the industry leader in providing environmentally advanced packaging designs and JIT manufacturing support to companies worldwide. With more than 70 manufacturing and design centers located around the world, and over 2400 employees worldwide, EPE is able to provide real-time packaging solutions and value add services for every product's requirements. We are committed to providing innovative and sustainable packaging solutions to our customers at the lowest possible cost and least environmental impact.

What we are looking for:

The E-commerce Specialist will be responsible for the management of our online sales platform accounts. This role will be key in the development of marketing campaigns to increase online sales, EPE's brand and product rankings.

What you will do:

• Develop and execute strategic plans for leveraging marketplaces to grow our business focusing on sales trends, promotional opportunities, SEO, & conversion rate optimization
• Responsible for marketplace strategy, management, and results
• Organize and manage our E-commerce platform accounts while making strategic plans to drive significant growth
• Oversee and optimize product listings using strong knowledge of keyword research, algorithms, and product search rankings including detailed maintenance and improvement of listings (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking
• Strong knowledge of product branding
• Research and establish accounts with e-commerce platforms and online retailers to sell our products
• Manage current online retailer accounts such as Staples, Office Depot, Zoro, etc.
• Monitor website traffic and customer reviews to gauge customers responses to site updates
• Drive traffic and execute marketing campaigns to increase listing visibility and revenue growth through marketplace tools
• Manage advertising campaigns and budgets; including creating promotions and getting products into reviewer's hands and sites
• Conduct competitive research and identify opportunities for growth
• Assist and respond to inquiries and aid in resolving customer questions/issues
• Analyze reports, present findings, and provide recommendations for areas of growth
• Monitor offers and competing products from online retail competitors
• Work with fulfillment team to ensure products are shipped on time and at the highest quality
• Maintain accurate data in NetSuite and E-commerce platforms to include inventory, sales orders, fulfillment, invoices, and refunds
• Other tasks related to online marketplaces and broader eCommerce efforts as assigned
• Performs other duties as assigned

What you need to succeed:

• 2+ years' experience with e-commerce platforms such as Amazon, Walmart, eBay, etc.
• Experience with managing online retailers such as Staples, Office Depot, etc.
• Self-starter and self-motivated who is excited to dive in and impact growth
• Detail oriented, organized, strategic and analytical thinker
• Fast-learner, excellent communication (verbal & written), & multi-tasking skills
• Must be able to work independently and collaboratively in a team environment
• Proficiency in Microsoft Excel and PowerPoint
• MUST have an extremely deep understanding of Amazon marketplace
• Knowledge of NetSuite is a plus

• Solid understanding of shipping and fulfillment requirements for e-commerce marketplaces

Benefits we offer:

• Health insurance (medical, dental, vision)
• Paid sick and paid vacation time off
• Company paid life insurance
• Additional life/accidental death and dismemberment insurance
• Short and long term disability
• 401k with company match

EPE USA is proud to be an Equal Employment Opportunity employer. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws.

If you need assistance or accommodation due to a disability, you may contact us at 800.315.0336.