E-Commerce Specialist

CSC Generation Holdings family of brands is an Altos Ventures backed technology company that is saving retail by acquiring store and catalog-based retailers, and transforming them into high performing, “digital first” brands. In just seven years, we’ve acquired and turned around brands including: Sur La Table, Direct Buy, One Kings Lane, Touch of Modern, and Cherry Man saving thousands of jobs.A wholesale RTA furniture resource, Eurø Style is more than a brand name – it is a complete design approach. The ever-growing furniture collections for living room, bar, dining room and office bring cutting-edge contemporary style from Eurø Style’s designers in Europe and factories in Italy and Asia. Customers can order Eurø Style® products from the US warehouse or by factory direct container programs. The company ships out of its Southern California Warehouse the next business day after orders are placed.

As an E-commerce Account Manager at Eurø Style, you will be responsible for managing key accounts and driving sales growth through our various online platforms. You will play a crucial role in building and maintaining strong relationships with our e-commerce partners, optimizing product listings, and implementing strategies to maximize sales and profitability. This role requires a blend of analytical skills, creativity, and a strong understanding of e-commerce best practices.

This position will report into the VP/GM

What you get to do every day

• Manage and cultivate relationships with key e-commerce accounts, including but not limited to Wayfair, The Container Store, Houzz and many key ecommerce accounts.
• Manage daily eCommerce activities: including inventory management, pricing, and promotions.
• Promote the continuous development and improvement of existing online strategies and marketing programs of the account.
• Identify new and emerging opportunities, trends, and insights.
• Must review customer’s website daily with major competitors to make sure we are always in leadership position.
• Track KPI’s on a daily, weekly, and monthly cadence and report opportunities and improvements.
• Actively supervise eCommerce Specialists on newness presentations to customer portals and buyer communications, execute sku level changes and pricing strategy.
• Work closely with head of sales of eCommerce with sales goals and forecast.
• Lead Top Accounts with new program initiatives and present to executive teams.
• Travel 3x annually to our showroom to Las Vegas and HD Expo to meet current and new potential customers.
• Lead new customer on-boarding EDI processes in SPS, CommerceHub, Fabric and customer portals.

What you bring to the role

• Bachelor's degree in business, marketing, or related field.
• Proven experience in e-commerce account management
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with key stakeholders.
• Proficiency in e-commerce platforms Wayfair, Amazon, Livingspaces and familiar with 3rd party EDI portals.
• Creative thinking and problem-solving skills, with a proactive and results-oriented mindset.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Passion for e-commerce and a desire to stay informed about industry trends and developments.

What's in it for you

• Unlimited PTO for salaried employees
• Medical/Dental/Vision and a variety of supplemental policies available
• Company 401K match
• Company Health Spending Account (HSA) match
• Company provides group life insurance at no cost
• COBRA reimbursement for salaried employees until health insurance eligible
• Paid Holidays
• Birthday off with pay!
• Pet Insurance
• Generous employee discounts

What our Interview Process Looks Like

• Depending on the position, our application and interview process may vary, but here are some of the ways we get to know you better:
• Step 1: Match most of the requirements and qualifications for the position? We want to chat. A recruiter will reach out to you via email to schedule some time to learn more about our company and get to know you better. Remember, you’re also interviewing us!
• Step 2: Our assessments (if applicable to the role) measure your analytical and business acumen. We use them to better understand your expertise. Each person interviewing for the same role receives the same assessment, which helps us evaluate candidates equally and consistently.
• Step 3: Virtual or in-person interviews depending on your location. Our hiring team will learn more about your prior experience and challenges you’ve faced. Be prepared with detailed examples. Concise and well-organized answers are ideal.
• Step 4: Offer! This is where things get really exciting. We gather all data from your interviews and conduct a final review. If qualified for the position, your recruiter will connect with you via phone to present a verbal offer we know you’ll be excited about.

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

CSC Generation Holdings family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hr@cscshared.com

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have experience working with Excel? Which kind of tasks?
• Do you have customer facing experience?

Ability to Relocate:

• San Rafael, CA 94901: Relocate before starting work (Required)

Work Location: In person